Problem: The client is using the Uncode theme with WPBakery Page Builder and has an issue with the 'Pricing Table' shortcode not translating correctly in WPML. Specifically, the 'body' attribute in the shortcode does not retain line breaks when shown in the translation editor. Solution: We recommend modifying the WPML configuration XML to specify the attribute type and encoding for the 'body' attribute. Here are the steps: 1. Update the WPML configuration XML as follows:
2. Make a minor change in the default language page to trigger the translation reload, then attempt to translate the page again. For more detailed information, please refer to the following documentation:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client needs help setting up translations in WPML for a site under development. Solution: If you're experiencing this, we recommend you first ensure that the translation preference for your post type is set to "Translatable". You can do this by navigating to WPML > Settings > Post Type Translation. After ensuring that, you can send the pages or posts for translation from WPML > Translation Management. For detailed guidance on the translation process, please refer to our guide: Translating Your Contents.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
Si cette solution ne résout pas votre problème ou si elle semble obsolète, nous vous recommandons vivement de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support en visitant notre forum de support.
Problem: You are experiencing an issue where the English version of the 'portfolio' section on your WordPress site automatically redirects to the Italian version, and these pages are not accessible. Solution: We recommend checking the translation settings for the 'portfolio' slug in WPML > Settings. It appears that the 'portfolio' slug was not translated, which is necessary as you cannot use the same slug in both languages. If you find that the slug is indeed not translated, please proceed to translate it to ensure that each language version of your site uses a unique slug.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance.
