Problem: The client has created a language landing page and wants the website to remember the user's language choice using cookies, so it doesn't prompt for language selection on subsequent visits. Solution: We recommend the following steps: 1. Ensure that the 'Language filtering for AJAX operations' is enabled in WPML under WPML >> Languages. This setting allows WPML to set the language code in the cookie 'wp-wpml_current_language'. 2. Use a PHP if/else statement to read this cookie and redirect the user to the correct language page based on their previous selection. For more details on handling cookies with WPML, please refer to our documentation: https://wpml.org/documentation/support/browser-cookies-stored-wpml/ https://wpml.org/documentation/getting-started-guide/language-setup/enabling-language-cookie-to-support-ajax-filtering/
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at https://wpml.org/forums/.
Problem: Sie haben Probleme mit der Anzeige einiger Elementor-Widgets in der Übersetzung und nach dem Einfügen von XML-Code in WPML erscheinen viele nicht benötigte Felder. Solution: Wir empfehlen Ihnen, den folgenden XML-Code zu verwenden und dann die Originalseite erneut zu öffnen und zu speichern:
Für die Zuweisung der Übersetzungen könnten Sie auch diese Methode ausprobieren: Flexible Übersetzungsmethoden. Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Überprüfen Sie auch die bekannten Probleme, bestätigen Sie die Version der dauerhaften Lösung und stellen Sie sicher, dass Sie die neuesten Versionen Ihrer Themes und Plugins installiert haben.
Problem: The client is planning to create an introductory page where site visitors can choose either English or German, and then be redirected to the respective language version of the site. They are also concerned about whether this setup will affect the SEO of their multilingual website. Solution: We recommend using the built-in features of WPML for language redirection, so there is no need to purchase an additional plugin. You can set up a language directory by following the instructions here: Setting up a language directory. Additionally, we confirm that using WPML for this purpose will not negatively impact your website's SEO.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still encounter issues, please open a new support ticket at WPML support forum.
Problem: If you're using JetEngine with a Custom Post Type for a blog page and have added a Post Comments widget using the Elementor Single Post template, you might find that the comment form works in the original language but is not visible in other languages. Solution: We recommend checking the translation status of your templates. In this case, the template translations had the status "Update needed". Completing the translations to 100% resolved the issue, making the comment sections visible on the translated posts. You can access the translations at WPML > Translation Dashboard. Here you can create a job, and send it to automatic translation or assign it to yourself and access it at WPML > Translation to translate the job with the Advanced Translation Editor.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are experiencing an issue where, despite having an active Pay-as-You-Go plan for automatic translations, your WPML dashboard is requesting you to fix an issue and pay €100.00. Solution: We recommend checking the details of your Pay-as-You-Go plan and the status of your automatic translation credits. It's possible that your credits have been depleted faster than anticipated. For a detailed explanation and steps to resolve this, please refer to our previous discussion on this topic at https://wpml.org/forums/topic/pay-as-you-go-12/.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: If you're experiencing an issue where your dashboard is asking you to pay €100 despite having an active pay-as-you-go plan, this could be due to reaching a safety limit. Solution: We have implemented two safety limits to prevent accidental overspending and to protect against fraud. These limits are triggered the first time you spend €100 and €4,000 in a single month. If you reach these limits, you will be required to make a payment before you can continue using the translation services. At the end of the month, any amount you've paid will be deducted from your total invoice. For more details on these safety limits, we recommend reading our terms and conditions on pay-as-you-go for automatic translation.
If this solution does not apply to your situation, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if you need further assistance. You can do so at WPML support forum.
Problem: If you're experiencing an error stating "There was an error in applying translation." when clicking on the eye icon (Review Finnish language) in WooCommerce for some products, and noticing a discrepancy where the same products show an eye icon on the site but a V symbol (completed) on the translation dashboard. Solution: We recommend that you go to WPML → Translations, select the jobs, approve the translations, and check if this resolves the issue. This action should help in synchronizing the translation status correctly across your dashboard and the site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is experiencing an issue where the FAQ section on a specific page is not translating into German, despite other sections translating correctly. The page is built with Elementor and uses the Phlox Pro theme. Solution: 1. Increase WordPress Memory Limit: We recommend increasing the WordPress memory limit to at least 256MB. This can be done by modifying the
wp-config.php
file:
define('WP_MEMORY_LIMIT', '256M');
If unsure how to proceed, contact your hosting provider for assistance. 2. Resend the Page for Translation: * Go to WPML → Translation Dashboard. * Locate the specific page by filtering by 'Pages' and 'German'. * Select the page and choose your preferred translation method in Step 2: Choose translation options. * Click Add to translation basket and proceed to the Translation Basket tab to send it for translation. 3. Check in the Advanced Translation Editor: After the translation job is processed, review the translation fields in the Advanced Translation Editor to ensure the FAQ section appears. If these steps do not resolve the issue, it may be necessary to translate FAQ categories directly in WPML > Taxonomy Translation as this could be affecting the display of the correct language on the filter.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.