Problema: Il cliente ha installato il multi-lingua e abilitato una nuova valuta su Woocommerce, riscontrando problemi con le statistiche di Woocommerce (Analytics). Da mobile, le statistiche mostrano solo i risultati in £ e non permettono di selezionare un'altra valuta, mentre da desktop è possibile switchare tra le valute. Il cliente desidera vedere le statistiche complessive di tutte le valute insieme, senza usare un selettore. Soluzione: Attualmente, non è possibile visualizzare tutte le vendite insieme a causa di limitazioni tecniche. Queste includono la gestione di prezzi manuali in valute diverse e l'assenza di tracciamento del tasso di conversione al momento dell'ordine da parte di WCML, il che renderebbe i totali imprecisi. Abbiamo inoltrato la richiesta per una possibile implementazione futura, ma non è prevista una soluzione a breve termine.
Se questa soluzione non risolve il tuo problema o sembra irrilevante, ti consigliamo di aprire un nuovo ticket di supporto. Ti raccomandiamo inoltre di controllare gli argomenti noti, verificare la versione della correzione permanente e confermare di avere installato le ultime versioni dei temi e dei plugin.
WPML AI, our most powerful translation engine powered by ChatGPT, is now available for use. To learn more about its capabilities and enable it on your website, visit the official WPML AI page.
Problem: You are working on a site under development and trying to use the Advanced Translation Editor (ATE) in WPML to translate an HTML header tag's id attribute. However, ATE does not recognize the 'test' id when you try to search for it in the translation editor. Solution: We recommend adding the IDs in the following format:
After this, you can translate the string via WPML -> String Translation. Please check the last three strings on this page.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance here.
Problem: You are inquiring if the feature for updating previous translations with new glossary updates has been released. Solution: We are currently testing this feature, and it is planned for release in WPML 4.7.0. Once available, you will find a new button in the glossary UI that allows you to update translations after making changes to the glossary. This process will rerun all necessary jobs without incurring additional costs.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.
Problème : Le client rencontre des difficultés avec le processus de traduction automatique des chaînes de caractères dans WPML, notamment l'attribution des tâches de traduction, la validation des traductions en lot et la navigation dans l'interface de traduction. Solution : Si vous rencontrez des problèmes similaires lors de la traduction automatique des chaînes de caractères et que vous êtes le seul traducteur sur votre site, nous vous recommandons de suivre ces étapes : 1. Allez dans WPML → Traduction des chaînes de caractères. 2. Sélectionnez les chaînes à traduire automatiquement et les langues cibles. 3. Cliquez sur le bouton Traduire. 4. Rendez-vous ensuite dans WPML → Translations. 5. Cliquez sur Traduire à côté du travail de traduction avec les chaînes, qui devrait être assigné automatiquement. 6. Vous serez redirigé vers l'éditeur de traduction avancé, où les traductions automatiques sont pré-remplies pour vous. Vous pouvez les réviser et les éditer si nécessaire. Pour nous aider à comprendre et améliorer le processus, veuillez fournir une capture d'écran de l'interface et du bouton utilisé pour valider les traductions, ou enregistrer une courte vidéo du processus à l'aide d'un outil comme Loom.
Il est possible que cette solution ne soit plus pertinente, car elle pourrait être obsolète ou ne pas correspondre à votre cas. Si c'est le cas, nous vous invitons à ouvrir un nouveau ticket de support. Nous vous recommandons également de consulter les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version de la correction permanente et de vous assurer que vous avez installé les dernières versions des thèmes et plugins. Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à contacter notre équipe sur le forum de support WPML.
Problem: The client is working on a translation queue and expects to return to the same prefiltered/sorted list after translating an item. Instead, the filters reset, causing inefficiency and time waste. Solution: We acknowledge the inconvenience caused by the translation queue filters resetting after each translation. Currently, there is no feature to save recently applied filters on the translation queue page. We have taken note of this issue and will submit it as a feature request for consideration in future updates.
If this solution is not relevant to your case, or if it becomes outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us on the WPML support forum.
Problem: The client is experiencing heavy server load when running the 'Translate Link Targets' feature in WPML and is looking for a way to control or stop the process to prevent server overload.
Solution: We understand that the 'Translate Link Targets' feature can be resource-intensive. Currently, there is no direct way to adjust the speed of this process. To better handle the load, we recommend optimizing server settings such as PHP memory limit, max execution time, and database query limits, ensuring they are within the limits allowed by your hosting provider.
To stop the link scanning process, you can refresh the WPML Settings page. This will halt the process, and any links processed before the refresh will remain updated. If the process continues to run in the background after refreshing the page, we would appreciate it if you could provide details on how to replicate the issue and information about the tools used to monitor the background process.
We acknowledge that a feature to control the 'Translate Link Targets' process could be beneficial and will consider it for future updates. If you find that the solution provided here is not relevant to your case, possibly because it's outdated, or if you need further assistance, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
