Проблема: Клиент столкнулся с проблемами, связанными с высокой нагрузкой на базу данных из-за плагина WPML, а также с неработающим переводом на страницах, которые не являются товарами. Решение: 1. Мы рекомендуем изменить настройки в разделе WPML → Настройки → Перевод типов записей и Перевод таксономий на опцию «Переводимый — показывать только переведённые элементы». Это поможет сократить количество запросов к базе данных и уменьшить нагрузку. 2. Если вы не используете разные изображения для разных языков, рекомендуем деактивировать и удалить плагин WPML Media Translation для повышения производительности сайта. 3. Проверьте наличие неиспользуемых активных плагинов и удалите их. Дополнительная информация доступна по ссылке: https://wpml.org/errata/increase-in-duplicate-queries-when-pages-are-using-translation-if-available-or-fallback-to-default-language/
Если предложенное решение не актуально или не помогло, рекомендуем открыть новый тикет поддержки. Также настоятельно рекомендуем проверить известные проблемы по ссылке https://wpml.org/known-issues/, убедиться в актуальности версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problem: You are experiencing performance issues in the admin area of your WordPress site, specifically with the WPML plugin loading excessively, executing 70 times in a 5-minute period, causing the admin area to run slow. Solution: We recommend checking if your site is affected by a known issue related to performance. Please visit the following link for more details: https://wpml.org/errata/possible-performance-issue-highlighted-by-unexpected-calls-to-gzuncompress/ If the problem persists, please provide us with more information to help diagnose the issue: 1. A description of the performance issue, including on which admin pages it happens and whether it occurs consistently or randomly. 2. Performance comparisons with screenshots or recordings: - With all WPML plugins active - With WPML disabled - With only WPML plugins active and all other plugins disabled. 3. Optionally, enable the WordPress debug log to capture any unusual activity during slow requests:
Then reproduce the slowness and share the /wp-content/debug.log file.
For the specific case, the performance improvement will be included in the future WPML release.
If these steps do not resolve the issue, it might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problema: Si estás experimentando que tu sitio web carga muy lento cuando WPML está activo, pero carga rápidamente cuando lo desactivas, este problema puede deberse a una interacción con plugins de terceros o configuraciones específicas. Solución: 1. Te recomendamos seguir los pasos descritos en la guía de depuración de problemas de rendimiento de WPML para identificar la causa del problema. Puedes encontrar la guía aquí: https://wpml.org/es/faq/how-to-debug-performance-problems/ 2. Además, es importante que compartas la información de depuración de tu sitio para que podamos ofrecerte un soporte más específico y rápido. Puedes aprender cómo proporcionar esta información aquí: https://wpml.org/es/faq/como-puedo-proporcionar-mi-informacion-de-depuracion-para-obtener-soporte-mas-rapido/
Si la solución proporcionada no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para asistencia adicional, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/soporte-en-espanol/.
Problem: You are experiencing severe and intermittent backend performance issues on a WordPress + WooCommerce site using WPML. Symptoms include long pending loads with high TTFB when generating HTML pages, and PHP warnings related to gzuncompress() in WPML String Translation. Solution: We recommend the following steps to isolate and potentially resolve the issue: 1. Create a full site backup. 2. Update any outdated plugins or themes. 3. Flush any existing cache memory. 4. Deactivate all plugins, including WPML ones. 5. Activate WordPress debug mode. You can find guidance on this at https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/ 6. Switch to a default WordPress theme, such as Twenty Twenty. 7. Reactivate the WPML plugins, WooCommerce, and WCML. 8. If the issue resolves, reactivate your theme and other plugins one by one to identify the problematic plugin. 9. Check for error messages in the debug.log file within the wp-content folder.
If these steps do not resolve the issue or if the solution provided here becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
