WCML

Problem:
The client was encountering a critical error in the WooCommerce orders panel after updating to RC 5.4.0-rc.1. The error, 'Call to a member function get_title() on bool', occurred due to the WooCommerce Multilingual plugin not finding a specific shipping method, causing the function

WC_Shipping_Zones::get_shipping_method($shippingInstanceId)

to return false.
Solution:
We recommended the following steps:
1. Ensure you have a backup of your site.
2. Deactivate all plugins except for WPML and WooCommerce, and switch to a default WordPress theme to check if the issue persists.
3. If the problem continues, create a staging site and provide us with admin access for further investigation.
4. As a temporary workaround, modify the file

wp-content/plugins/woocommerce-multilingual/classes/OrderItems/Shipping/ShippingMethod.php

. After the line:

$shippingMethod = \WC_Shipping_Zones::get_shipping_method($shippingInstanceId);

Add the following code:

if ($shippingMethod === false){<br />    return;<br />}

This change prevents the error by stopping the function execution if the shipping method is not found.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our support forum to open a new ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

Problème :
Le widget 'produits' de WooCommerce utilisé sur la page d'accueil pour afficher les produits 'mis en avant' ne s'affiche pas sur la version anglaise du site.
Solution :
Nous avons identifié que le terme 'featured' avait été incorrectement traduit en anglais dans votre base de données. Après avoir supprimé ce terme erroné, le widget a commencé à fonctionner correctement. Nous recommandons de vérifier si ce problème persiste dans un environnement minimal en désactivant tous les plugins sauf WPML CMS, Elementor, et WooCommerce, et en utilisant un thème WordPress par défaut temporairement. Si le problème disparaît, réactivez les plugins un par un pour identifier le plugin en conflit. Assurez-vous de sauvegarder votre base de données avant de procéder à ces tests.

Si cette solution ne résout pas votre problème ou semble dépassée, nous vous recommandons de consulter les problèmes connus et de vérifier que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.

Problem:
The client is unable to display product attributes in the second language on product pages using WPML. The attributes appear correctly in the original language but not in the translation.
Solution:
If you're experiencing this issue, we recommend the following steps:
1. Navigate to your WordPress dashboard, go to WooCommerce > WooCommerce Multilingual and Multicurrency > Attributes tab.
2. Ensure that the attribute you are trying to translate is correctly set up for translation.
3. Proceed to the Status tab, scroll down, and click on the troubleshooting link.
4. In the troubleshooting section, select all checkboxes, then deselect all except for 'Sync products variations'. Click the start button and wait for the process to complete.
This should resolve the issue with displaying translated product attributes. If the problem persists, please ensure your site is backed up and provide us with access to your WordPress dashboard by setting your next reply as private and including the URL/User/Pass.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket at WPML support forum.

Problem:
In a WooCommerce store with three languages, all products are visible in the backend for all languages, but on the French frontend page, only one product is displayed instead of five.
Solution:
We recommend enabling the WPML editor for translating your products. First, update your product in the default language. Then, use the WPML editor to re-translate the product into French. This should ensure that all products display correctly on the French frontend. If you still need to use a manual editor after these steps, you can switch the language from the top bar or disable the WPML editor and switch to the WordPress editor. However, we strongly advise using the WPML editor for translations.

If this solution does not resolve your issue or seems outdated, please check for related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we encourage you to open a new support ticket at WPML support forum for further assistance.