Проблема: Клиент перевел атрибут 'Drum volume dm3' на эстонский язык для сайта, но на английской версии страницы продукта атрибут отображается на эстонском языке, хотя должен быть на английском. Решение: Вам нужно сначала подкорректировать переводы атрибутов. Перейдите в WooCommerce → WooCommerce Multilingual & Multicurrency → Attributes, выберите атрибут и пересохраните его перевод, при необходимости сменив оригинальный язык. Если перевод все еще не отображается, удалите его в WPML → String Translation, а затем снова переведите в разделе Attributes. После этого обновите товар на языке оригинала, внеся любую правку и вернув ее обратно, переключитесь на перевод и обновите страницу. Если проблема сохраняется, проверьте плагины, так как они могут влиять на отображение перевода атрибутов. В данном случае, плагин Hide Price and Add to Cart Button был деактивирован, так как он влиял на отображение перевода атрибутов.
Если данное решение оказалось неактуальным или не помогло в вашем случае, рекомендуем открыть новый тикет в службе поддержки WPML. Также настоятельно рекомендуем проверить известные проблемы, версию исправления и убедиться, что у вас установлены последние версии тем и плагинов. Форум поддержки WPML
Problem: You are configuring links for your site using WooCommerce/WooCommerce Multilingual & Multicurrency/Shop URL and have translated the slug of the shop, category, and product. However, the product SLUG shows the default language SLUG in every language, despite the settings, while the shop and category SLUGs work correctly in any language. Solution: 1. Go to WPML → String Translation and delete the product slug from the String Translation. 2. Navigate to Settings → Permalinks and resave the page. 3. Return to WPML → String Translation and translate the product slug again. If the issue persists, try deactivating all plugins except WPML, WooCommerce Multilingual, and WooCommerce to check for any conflicts. Additionally, switch between the options
Translatable—only show translated items
and
Translatable—use translation if available or fallback to default language
for Products in WPML → Settings → Post Types Translation to see if it resolves the issue.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Проблема: На сайте в русской версии некоторые ссылки начали отображаться как /?product_cat=. Решение: Мы изменили настройку в WPML → Настройки → Перевод типа записей на "Переводимо показывать только переведенные элементы". Это предотвратило неправильное отображение ссылок, которое происходило при использовании предыдущей настройки "Переводимо использовать перевод, если он есть, или прибегать к языку по умолчанию". Как альтернативное решение, можно оставить текущую настройку и массово продублировать товары на другие языки. Вот как это сделать: Инструкция по массовому дублированию страниц и постов.
Если данное решение не актуально или не подходит под ваш случай, мы рекомендуем открыть новый тикет поддержки. Также рекомендуем проверить известные проблемы, убедиться в актуальности версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problem: You are experiencing issues with inconsistent product image thumbnails across different language versions of your website. Despite setting Dutch as the main language, switching to other languages results in different thumbnails being displayed for the same products. Solution: We recommend checking the WPML > Settings > Media Translation section on your site. Ensure the following options are enabled: 1. Set language information for existing media (if clickable) 2. Translate existing media in all languages 3. Duplicate existing media for translated content 4. Duplicate the featured images for translated content After enabling these settings, click the 'Start' button to apply the changes. Additionally, for products that still show incorrect images after these adjustments, try updating the product in the main language and use the bulk update option to sync the changes across all translations without making further changes.
If this solution does not resolve your issue or seems outdated, please visit our known issues page, verify you have the latest versions of themes and plugins, and consider opening a new support ticket at our support forum for further assistance.
Problem: You are managing a multilingual WooCommerce site using WPML and have encountered an issue where some taxonomies are forced to be untranslatable, as indicated by a message in wp-admin. Solution: We recommend navigating to WPML > Settings > Taxonomies Translation and selecting the option that allows taxonomies to be translatable. This adjustment should remove the message about untranslatable taxonomies in wp-admin and resolve the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket for further assistance. You can do so at WPML support forum.
Problem: If you're experiencing an error message '[Unproccesable_entity] The requested action could not be performed, semantically incorrect, or failed business validation' when attempting to purchase via PayPal on your website, and the issue stops when deactivating WooCommerce Multilingual & Multicurrencies, this might be due to a known issue. Solution: We recommend downgrading the PayPal plugin to version 2.9.0 as a temporary fix. This is a known issue related to currency handling in WooCommerce with PayPal. For more details, you can check the documentation here: https://wpml.org/errata/woocommerce-paypal-payments-error-cannot_mix_currencies/
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please open a new support ticket at WPML support forum.
Problema: El cliente no puede modificar las URL de los productos en inglés que ha duplicado. Esperaba ver una URL específica para un producto, pero obtuvo una URL diferente. Solución: Si el cliente está traduciendo el producto manualmente (duplicando el producto predeterminado en otro idioma), primero necesita abrir el producto en inglés en el editor de WordPress. Siguiendo este screenshot, podrá cambiar el slug del producto traducido. Sin embargo, si está utilizando el editor de traducción de WPML para traducir el producto, debe consultar esta guía para entender el proceso de traducción del slug desde el editor de traducción.
Si la solución proporcionada resulta irrelevante debido a que está desactualizada o no se aplica a su caso, le recomendamos abrir un nuevo ticket de soporte. También sugerimos revisar los problemas conocidos en problemas conocidos, verificar la versión de la solución permanente y confirmar que tiene instaladas las últimas versiones de temas y plugins. Para asistencia adicional, puede visitar nuestro foro de soporte en WPML soporte en español.
Problem: The client was facing an issue where the sale percentage displayed on the product pages was not updating correctly across all translated versions of their website. The main site showed a 7% discount correctly, but the translated versions continued to display a 20% discount, despite the client having updated the sale percentage. Solution: We identified that the issue was related to how the theme was handling the sale badge, which was automatically generated when a sale price was entered. The client resolved the issue by navigating to WooCommerce > Appearance > Product Page and selecting the option to not display the percentage in the sale badge. This change resulted in the badge displaying only the word 'SALE' across all versions of the site, thus maintaining consistency and avoiding incorrect discount displays. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are using Betheme and have added WPML to your site. After translating some pages and a single product template, you are unable to use 'Product Tabs' of Woocommerce. While you can use Product Content and Additional Information tab separately, the tab style 'Product Tabs' does not show any content. You suspect the issue might be due to the translation of the template, as you see two templates with the same name under custom single product template, one for each language. Solution: We recommend checking if you have selected the correct template for each language under the custom single-product template. It's possible that the correct template is not being applied to the translated version of the product, which could cause the tabs not to display correctly. Please upload some screenshots to help us better understand the issue. Additionally, review our guide on how to translate BeTheme with WPML here: How to Translate BeTheme with WPML.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problème : Si vous utilisez WooCommerce et que vous rencontrez des difficultés pour spécifier le prix dans une variation de produit via l'API WooCommerce. Solution : 1. Créez d'abord le produit variable avec les attributs nécessaires. Voici un exemple de code pour créer un produit variable :
2. Ensuite, créez la variation pour ce produit. Assurez-vous d'inclure les prix et les métadonnées nécessaires. Exemple de code pour créer une variation :
Si cette solution ne résout pas votre problème ou semble obsolète, nous vous recommandons de consulter les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
