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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 3 replies, has 2 voices.

Last updated by Dražen Duvnjak 1 year, 8 months ago.

Assisted by: Dražen Duvnjak.

Author Posts
August 26, 2022 at 7:51 am #11934941

yoniT-2

Automatic translation is not working with my site

August 26, 2022 at 8:32 am #11935289

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

due to inactivity, I have converted the chat to a ticket.

Please follow next steps:

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2)

- Go to WPML > Translation Management > Translators and make sure your user are set as translators with the correct language pair
- Make sure the users in the website have a name/last name
- Go to WPML > Support > Troubleshooting > Synchronize local job IDs with ATE
Resend the job for translations through WPML > Translation management

3) If you use Translate Everything mode, you can simply edit your stuck pages by making a minor change, such as adding a space or a word and save. This will reset the pages’ translation status and assign them a new Job ID for automatic translation.

- https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/

Let me know how it goes.

Thanks,
Drazen

August 29, 2022 at 9:44 am #11948085

yoniT-2

Please have a look on debug information

August 29, 2022 at 9:48 am #11948099

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

Please also follow the steps in 2nd & 3rd suggestion and let me know how it goes.

Thanks,
Drazen

The topic ‘[Closed] Automatic translation is not working with my site’ is closed to new replies.