[Resolved] Bold Builder Timeline Translation - Postype Translation support for Subtitle

Hello there,

Welcome to WPML support forum.

Your plugin Bold Builder is not in our compatibility list, however it doesn't necessarily imply that it is not compatible, just that our team has not tested yet. Have you tried to contact the author regarding this issue? He may already be aware of this situation and help you faster.
https://wpml.org/documentation/plugins-compatibility/

I have created a test website with a clean WordPress install. You can access it through this link:
hidden link

Please upload only your plugin Bold Builder to this test install and setup it the same way as in your website. In this way we can check if this is a compatibility issue.

Please note that we only need the theme/plugin and the related functionality, you don't need to setup a entire website or clone your existing site.

https://wpml.org/faq/how-to-reproduce-issues-and-share-them-with-wpml-support/

Best regards,
Andrés

Hi Glenn,

So I understand the Bold Builder Timeline is translated but the super title and subtitle. Can you please help us to replicate the issue on the sandbox site as my colleague suggested? You can login directly with this link hidden link

Kindly follow the steps below:

- Don’t restore your site there.
- Install Bold Builder plugin.
- Try to replicate the issue.
- Then let me know the steps to replicate it.

This will help us to report the issue to the compatibility team and solve the possible problem faster.

Look forward to your reply.
Thanks

Hi,

It is necessary to replicate the issue on a sandbox site from scratch in order to escalate the compatibility issue. Then we can understand where this issue occurs and prevent all other plugins or theme from affecting this. So please help us to replicate the issue on the sandbox site that is shared above.

Thanks for your co-operation.

Yes, sure. And let me know the steps to replicate the issue.

Thanks.

Hi,

Checking the post content Timeline History 56 in the database, I see the timeline is saved to a shortcode

[bold_timeline_item item_media_position="inherit" item_images_columns="inherit" item_title_size="inherit" item_title_tag="h2" item_supertitle_style="inherit" item_alignment="inherit" item_font_subset="latin,latin-ext" item_frame_thickness="inherit" item_style="inherit" item_shape="inherit" item_marker_type="inherit" item_icon_style="inherit" item_icon_shape="inherit" item_icon_position="inherit" item_connection_type="inherit" item_content_display="inherit" item_animation="inherit" supertitle="2023" title="KST Achieved ISO 45001 Certification." subtitle="KST proudly achieves ISO 45001, demonstrating our commitment to a safe and healthy work environment. We align core values with broader environmental, social, and governance goals, continually improving OH&S performance. Safety and well-being of employees and stakeholders remain paramount." icon="fa5_solid_f58a" images="" size="medium_large" audio="" video="" item_title_font="inherit" item_body_font="inherit" item_frame_color="" item_background_color="" item_color="" item_connection_color="" item_sticker_color="" item_icon_color="" item_marker_color="" el_id="" el_class="" el_style="" responsive=""][/bold_timeline_item]

Then I create a custom XML configuration code to register the Super Title and Subtitle for translation:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>bold_timeline_item</tag>
      <attributes>
        <attribute>supertitle</attribute>
        <attribute>subtitle</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

Now you can see the Super Title and Subtitle are translated automatically. Refer to this documentation https://wpml.org/documentation/translating-your-contents/page-builders/how-to-register-page-builder-modules-and-theme-options/#registering-shortcodes

Look forward to your reply.
Thanks