Background of the issue:
I am trying to use WPML to translate content on my site, hidden link. I have assigned credits for automatic translations to this site.
Symptoms:
When I try to translate something on the site, I receive a message indicating that I have no credits.
Questions:
Why are the assigned credits not working for automatic translations on compresso.ch?
I'm sorry to hear that you are going through this, and I'm here to help you resolve it.
Those credits probably got stuck.
So, please let me explain why I think this situation with the credits might be happening.
When you initially install and set up WPML, an automatic translation account ID is created.
If you uninstall/reset WPML or reinstall/set WordPress from scratch, a new automatic translation account ID will be generated, and the credits will remain in the old account.
On this page (https://wpml.org/account), can you click the "add/remove credits” button and move the credits back to your WPML.org account?
Then, please go here (https://wpml.org/account/sites/) > remove the current site key > generate a new one > then go to your website's backend > Plugins > Add new > Commercial > UNregister WPML from the old key > RE-register WPML with the new key.
