Unable to save languages in WPML > Languages

This thread is resolved. Here is a description of the problem and solution.

Problem:

I can not save the languages on the WPML > Languages menu.

Solution:

This must be a possible theme or plugin conflict. Here is how to check:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

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Tagged: Exception

This topic contains 4 replies, has 2 voices.

Last updated by Pieter 10 months, 2 weeks ago.

Assisted by: Christopher Amirian.

Author	Posts
June 16, 2023 at 8:41 am #13837543
Pieter	DevTools failed to load source map: Could not load content for /wp-content/plugins/sitepress-multilingual-cms/res/js/language-switchers-settings.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE This results in being unable to save settings on WPML > Languages Trying to disable footer languages switcher, but simply doesn't work. Changing other settings, for example customising language switchers also doesn't open the overlay and instead links to wp-admin/admin.php?page=sitepress-multilingual-cms%2Fmenu%2Flanguages.php# (added pound character)
June 16, 2023 at 8:52 am #13837653
Pieter	screencast: hidden link
June 18, 2023 at 1:26 pm #13845797
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Thank you for the information and the video. The warning that you shared should not be the cause as it is just a reference to a Javascript Map file and not the real JS file: https://stackoverflow.com/questions/61339968/error-message-devtools-failed-to-load-sourcemap-could-not-load-content-for-chr This must be a possible theme or plugin conflict. Here is how to check: - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes". - Go to "WordPress Dashboard > Plugins" and deactivate all plugins except WPML and its add-ons. - Check if you can still recreate the issue. - If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem. Thanks.
June 18, 2023 at 1:33 pm #13845825
Pieter	Hello Christopher, Thanks for your reply and confirming that it must be theme/plugin related. I will have to debug the issue further on a staging environment. Thanks, Pieter

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.