I have 3 languages: English (Default), Portuguese and Chinese.
Elementor works fine in English but not working in Portuguese. It displays the following error:
You must call the_content function in the current template in order for Elementor to work on this page.
I've seen that You need memory limits of at leats 256MB. I have them at 512MB.
Thanks for contacting WPML forums support. I'll be glad to help you today.
1) Would you please let me know the steps to reproduce the issue?
2) Please check if the issue persists in a minimal environment by following these steps.
1- Deactivate all the plugins except WPML CMS, String Translation, Elementor, and Elementor Pro.
2- Switch to a WordPress default theme like Twenty Twenty-one.
If the issue is gone, activate them one by one to see which is causing an interaction issue.
❌ Please backup your database before performing the above test ❌
Hello Osama,
The issue happens when editing pages in Portuguese with elementor.
Interesting fact is that I can edit the homepage but not the other pages.
I cannot deactivate plugins or change theme since it's a production site. is there another way to do check this?
Thanks for your reply. I would need a site snapshot if possible. We usually recommend the free Plugin “Duplicator” for this porpoise.
If you already know how Duplicator works. (http://wordpress.org/plugins/duplicator/),
please skip the following steps and send me the installer file and the zipped package you downloaded.
★ Duplicator Instructions (hidden link)
Send me both files (you probably want to use DropBox, Google Drive, or similar services, as the snapshot file will be quite big)
I will enable your next answer as private, so you can securely provide me with the information.
Thanks for the package. Could you please try the following tests on your site?
1) Deactivate the WPML CMS plugin approach:
1- Edit a translated page using Elementor
2- After facing the issue, deactivate WPML
3- Edit the same page using Elementor
2) Change the theme approach:
1- Activate Twenty Twenty-One theme
2- Activate WPML
3- Edit the same page using Elementor
❌Please backup your database before performing the above tests❌
It would be better to perform these tests on a staging site. Please let me know the results of these tests on your site.
On my local copy of your site, I faced the issue with WPML being deactivated. However, when changing the theme, Elementor worked correctly.
