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This topic contains 6 replies, has 2 voices.
Last updated by raymondL-6 1 year, 11 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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May 6, 2022 at 2:09 pm #11168679 | |
raymondL-6 |
Fatal error: Uncaught InvalidArgumentException: No translation entry found for query: s:42:" element_id = %d AND element_type LIKE %s ";a:2:{i:0;s:4:"3266";i:1;s:5:"post%";} in /home/hkbooking/www/st/wp-content/plugins/sitepress-multilingual-cms/classes/records/class-wpml-tm-icl-translations.php:193 Stack trace: #0 /home/hkbooking/www/st/wp-content/plugins/sitepress-multilingual-cms/classes/records/class-wpml-tm-icl-translations.php(59): WPML_TM_ICL_Translations->select_translation_id(' element_id = %...', Array) #1 /home/hkbooking/www/st/wp-content/plugins/sitepress-multilingual-cms/classes/records/class-wpml-tm-icl-translations.php(41): WPML_TM_ICL_Translations->build_from_element_id(Array) #2 /home/hkbooking/www/st/wp-content/plugins/sitepress-multilingual-cms/classes/records/class-wpml-tm-records.php(143): WPML_TM_ICL_Translations->__construct(Object(WPML_TM_Records), Array, 'id_type_prefix') #3 /home/hkbooking/www/st/wp-content/plugins/sitepress-multilingual-cms/classes/filters/class-wpml-tm-translation-status.php(78 in /home/hkbooking/www/st/wp-content/plugins/sitepress-multilingual-cms/classes/records/class-wpml-tm-icl-translations.php on line 193 |
May 8, 2022 at 1:28 pm #11175511 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. 1) I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I have access to it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. 2) Could you please share your Debug information with me? Thanks for your cooperation Regards, |
May 13, 2022 at 2:26 pm #11217969 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi, Thanks for the access details. I've checked your site and couldn't see the fatal error. (Kindly check the attached screenshot) Would you please let me know the steps to reproduce the issue? Thanks, |
May 14, 2022 at 2:58 am #11220539 | |
raymondL-6 |
I have replied yesterday, but the status still remain "Waiting for user feedback" |
May 14, 2022 at 2:59 am #11220541 | |
raymondL-6 |
Hi, Osama, In base language English… I do upload logo or any image from my local PC to the media by drag and drop, seems uploaded, but after refresh the screen, the uploaded image not show in media list I do woocommerce installed, and suppose generate some pages, e.g. my-account, etc. however, it does not show in the page list. After then, I goto woocommerce > tools > click regenerate pages, however, no additional pages show up, but the published count added more 6 pages Thanks Raymond |
May 14, 2022 at 3:05 am #11220555 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00) |
Hi Raymond, 1) I couldn't see the page list error that you mentioned. (Kindly check the attached screenshot) Would you please let me know if this issue is fixed? 2) We try to keep one issue per ticket in our forum, so may I kindly ask you to open a new ticket for your additional questions? As a debugging step to help my teammates in the new ticket, please deactivate WPML and check if these issues would happen because they persist in the default language. Thanks for your understanding Best regards, |