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This thread is resolved. Here is a description of the problem and solution.

Problem:
The Featured image was missing from the translated posts.

Solution:
It was a compatibility issue between the Default Featured Image plugin and WPML. Either remove the image from Settings >> Media > Default featured image field and press the Save changes button or deactivate that plugin.

Relevant Documentation:
https://wpml.org/forums/topic/featured-image-is-not-showing-for-translations/#post-13754977

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 8 replies, has 2 voices.

Last updated by raviS-7 1 year, 5 months ago.

Assisted by: Noman.

Author Posts
May 31, 2023 at 7:44 am #13743761

raviS-7

Issue #1: I have Site Default language as English but some of my content creator has created a content in french now I want to use the auto translations to translate that content to English, Spanish and Russian but when I go to auto translate it is not working

-> Not possible!

Issue #2: If I translate the content from English to Any language, I am not able to see the featured image in that language. I have disable the WPML Media addon as I want to show same images in all translated versions of content

-> https://wpml.org/documentation/getting-started-guide/media-translation/#id5

May 31, 2023 at 11:20 am #13746995

raviS-7

I have tried the solution suggested for point 2 but it is not working.

June 1, 2023 at 11:34 am #13753361

raviS-7

Hello support

We are in urgency to solve this issue. Can you please take this as Priority?

June 1, 2023 at 11:38 am #13753375

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

I have tried to check the issue in the minimal environment on your staging/test site and the site got inaccessible due to the critical error: hidden link

Could you please provide me the FTP login details of your staging/test site so that I can further debug the featured image issue?

I have enabled the private input box for your next reply.

Thank you

June 1, 2023 at 11:53 am #13753511

raviS-7

We Do not have FTP credentials there. And there are certain plugins you will need to allow the site work. I have enable the twentytwentytwo theme for you. Site should work now. Please check.

June 1, 2023 at 1:23 pm #13754357

raviS-7

Hi Noman,

Do you have any update for me on this please?

June 1, 2023 at 2:01 pm #13754977

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

1. Thanks for restoring the site. I checked the issue in the minimal environment and the issue is arising due to the Default featured image plugin.

It seems a compatibility issue between Default Featured image and WPML plugins as I can’t find that plugin in our verified compatibility plugin list: https://wpml.org/plugin/

Please, ask the plugin author to join our Go Global Program: https://wpml.org/documentation/theme-compatibility/go-global-program/ in order to make the plugin fully compatible with WPML.

2. In the meanwhile, please remove the image from Settings >> Media > Default featured image field and press the Save changes button or deactivate that plugin and it will start working correctly for new posts automatically.

3. After that, for existing posts you need to re-save the default language posts once to copy the featured image into secondary languages posts. You may use the Quick Edit method by following the below steps:

- Go to Posts >> All Posts
- Choose the Edit option from Bulk actions dropdown.
- Press the Apply button.
- Press the Update button without doing any change.

You may change the number of items per page from screen options as you can see in the attached screenshot.

Please let me know if this resolves your issue or if you need further assistance

Thank you for your cooperation and patience

Bulk update.png
Number of items per page.png
default featured image.png
June 1, 2023 at 2:18 pm #13755289

raviS-7

I am trying the soution. I will let you know for the update here and close the ticket after that if the issue is resolved.