This thread is resolved. Here is a description of the problem and solution.
Problem:
The client wants to translate the Elementor footer automatically using ATE which was built using custom post type.
Solution:
I have set the Elementor Header & Footer Builder (elementor-hf) post type as “Translatable only show translated items” from WPML >> Settings > Post Types Translation section and now ATE translated the footer automatically and shows the translated footer in each language.
Relevant Documentation:
https://wpml.org/documentation/getting-started-guide/translating-custom-posts/
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Tagged: Not WPML issue
This topic contains 8 replies, has 3 voices.
Last updated by josephS-31 1 year, 10 months ago.
Assisted by: Noman.
Author | Posts |
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April 28, 2023 at 5:03 am #13554119 | |
josephS-31 |
Tell us what you are trying to do? Is there any documentation that you are following? |
April 28, 2023 at 3:42 pm #13558551 | |
Laura Supporter
Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+01:00) |
Hi, thanks for contacting us. Our policy is one issue per ticket, so we're going to only address the footer issue here. Please open other tickets for each issue you have. How do tou create the footer? I see you have Elementor but footer and templates are only in Pro version if I'm not mistaken |
April 30, 2023 at 6:28 am #13561941 | |
josephS-31 |
Yes! I can edit my footer only in the Elementor right now. Or is it some other way to translate this elementor for other languages on my webshop? |
April 30, 2023 at 10:26 am #13562345 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Thank you for contacting WPML Support. Your ticket has been assigned to me and I’ll try my best to help you. I have noticed that the Header/Footer post type is not translatable at the moment, please go to WPML >> Settings > Post Types Translation section and set “elementor-hf” post type as Translatable by following this doc: After that you will be able to translate the footer without any issues. If still an issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your following answer will be private, meaning only you and I can access it. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential. Thank you |
April 30, 2023 at 2:02 pm #13562729 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
I have set the Elementor Header & Footer Builder (elementor-hf) post type as “Translatable only show translated items” from WPML >> Settings > Post Types Translation section as you can see in the attached screenshot and now it translated the footer automatically and shows the translated footer in each language. Could you please check and confirm? Thank you |
April 30, 2023 at 4:39 pm #13562971 | |
josephS-31 |
Hello! I checked. In the Admin access sections it is translated. But if you go normally to sininevalgus.ee website without admin access, then it is not showing in other languages. I added image also. Can you check and make something about it to show also to normal clients this footer sections for translations? |
April 30, 2023 at 4:42 pm #13563001 | |
josephS-31 |
I cleared the Cache and now it is correct and working in all languages. Do you know why i have to clear the cache every time i make some updates on my website? Every time i have to clear cache, only then it changes / updates these new posts and inputs... |
April 30, 2023 at 6:00 pm #13563183 | |
Noman Supporter
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Glad to hear the footer translation is showing now. As you are using the cache plugins on your site so it seems an expected behavior to clear the cache first to reflect the changes to the front end of your site. Thank you |