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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client wants to translate the Elementor footer automatically using ATE which was built using custom post type.

Solution:
I have set the Elementor Header & Footer Builder (elementor-hf) post type as “Translatable only show translated items” from WPML >> Settings > Post Types Translation section and now ATE translated the footer automatically and shows the translated footer in each language.

Relevant Documentation:
https://wpml.org/documentation/getting-started-guide/translating-custom-posts/

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 8 replies, has 3 voices.

Last updated by josephS-31 1 year, 10 months ago.

Assisted by: Noman.

Author Posts
April 28, 2023 at 5:03 am #13554119

josephS-31

Tell us what you are trying to do?
I need to translate my Footer, but dont know where to do it. I added images.
Also i have problem with automatic translator in the Cart section. If 0 products in the cart then no language have translated this cart. I added images of this place.
Third thing is about Dropdown menu in my Main menu. How can i translate this section? I added the images.

Is there any documentation that you are following?
-
Is there a similar example that we can see?
-
What is the link to your site?
hidden link

dropdown menu translations.jpg
footer translations 2.png
0 products in the cart error 1.png
April 28, 2023 at 3:42 pm #13558551

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

Our policy is one issue per ticket, so we're going to only address the footer issue here. Please open other tickets for each issue you have.

How do tou create the footer? I see you have Elementor but footer and templates are only in Pro version if I'm not mistaken

April 30, 2023 at 6:28 am #13561941

josephS-31

Yes!

I can edit my footer only in the Elementor right now.
I added the image also.. I can make duplications from the original one... But i dont know how can i add the duplicate versions to these other languages???

Or is it some other way to translate this elementor for other languages on my webshop?

footer problem.png
April 30, 2023 at 10:26 am #13562345

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Your ticket has been assigned to me and I’ll try my best to help you.

I have noticed that the Header/Footer post type is not translatable at the moment, please go to WPML >> Settings > Post Types Translation section and set “elementor-hf” post type as Translatable by following this doc:
https://wpml.org/documentation/getting-started-guide/translating-custom-posts/

After that you will be able to translate the footer without any issues.

If still an issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your following answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you

April 30, 2023 at 2:02 pm #13562729

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I have set the Elementor Header & Footer Builder (elementor-hf) post type as “Translatable only show translated items” from WPML >> Settings > Post Types Translation section as you can see in the attached screenshot and now it translated the footer automatically and shows the translated footer in each language.

Could you please check and confirm?

Thank you

Enable post type translation.png
April 30, 2023 at 4:39 pm #13562971

josephS-31

Hello!

I checked. In the Admin access sections it is translated. But if you go normally to sininevalgus.ee website without admin access, then it is not showing in other languages.

I added image also.

Can you check and make something about it to show also to normal clients this footer sections for translations?

error footer.jpg
April 30, 2023 at 4:42 pm #13563001

josephS-31

I cleared the Cache and now it is correct and working in all languages.

Do you know why i have to clear the cache every time i make some updates on my website?

Every time i have to clear cache, only then it changes / updates these new posts and inputs...

April 30, 2023 at 6:00 pm #13563183

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Glad to hear the footer translation is showing now. As you are using the cache plugins on your site so it seems an expected behavior to clear the cache first to reflect the changes to the front end of your site.

Thank you