IcanLocalize - JS error when sending job to service

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by Andreas W. 1 year, 6 months ago.

Assisted by: Andreas W..

Author	Posts
October 25, 2022 at 8:28 pm #12310383
thomasS-143	Asking for Staging access for testing in minimal setup - Client added that the issue occurs on Chrome, but not on Firefox
October 25, 2022 at 9:16 pm #12310649
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, I would like to request temporary access (wp-admin and FTP) to your Staging site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. IMPORTANT Please make a backup of site files and database before providing us access. If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link The steps are also shown in this video: hidden link Best regards Andreas
October 27, 2022 at 6:45 pm #12326769
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello Matthieu, It appears that I was able to send the job after testing in a minimal setup - it worked once I disabled Gravity Forms. Please take care to request the completed translation job from the live site once it is done, not from the staging. The JavaScript Error on the Translation Basket does currently not occur when I test with a test page that I created and try to create a local translation job. Could you please test again now with a Translation Service job? Note: If the issue does not occur anymore, then it appears that disabling Gravity Forms and enabling it again solved the issue. Best regards Andreas

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