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Supporter timezone: Europe/Madrid (GMT+02:00)
Tagged: Exception
This topic contains 46 replies, has 1 voice.
Last updated by Carlos Rojas 1 day, 2 hours ago.
Assisted by: Carlos Rojas.
Author | Posts |
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July 1, 2025 at 8:38 am #17187295 | |
MCC Málaga Gestión Hotelera |
Hi, I do not want to show different images on each language, I want to show the same image but with ALT text in its own language. Right now the ALT texts on my English version keeps getting up in Spanish so we have a full English layout with every ALT texts in Spanish. I have sent you several screenshots that shows the Spanish ALT texts on English layout. And all this after paying for translation. Also yesterday I have showed you on the screenshots that a image actually occurs within ETA and this I can edit the ALT title within the ETA. but this only occurs on the FAQ page. Every other page it does not react the same way. Once again please look at screen shots send. Regards |
July 1, 2025 at 9:23 am #17187589 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, I created this video: hidden link (I'm sorry for the length, but I went ahead and showed the steps to follow in order to find a solution). Once we finish with the images, we will focus on the Glossary terms. |
July 1, 2025 at 10:01 am #17187685 | |
MCC Málaga Gestión Hotelera |
Thank you so much for the effort Carlos, it seems like there is still a lot of issues with DIVI5 and its a pity because at Divi they said we could use on new sites so I feel like that was a to quick statement by them. I was not even going to contact you guys but to let it like that until full support is offered for DIVI5. But then things started to happen in my layouts made manually, layouts started getting erased and replaced with Spanish version. Over and over again, meaning I am spending half of my day "spying" on my layouts to see if the content is still there. All of this must be because some file is damaged or other issues on the backend. Thanks again Carlos for your time |
July 1, 2025 at 11:38 am #17188284 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Sure! We are here to help 🙂 Can you tell me exactly the steps to see the content overwritten? You can create a video and share the link like I did. Also, please keep in mind that if the Translation Editor was active and you were making changes in translated content (posts, pages, layouts, etc), then any change made in the original language (if the Translation Editor was active) would overwrite the previous manual changes. This is the expected behavior because each translation method (ATE, Classic Translation Editor, Manual Translation, etc) overwrites the previous method.. |
July 2, 2025 at 7:13 am #17190999 | |
MCC Málaga Gestión Hotelera |
Buenos dias Carlos, this morning I published a new page: hidden link which I translated entirely using the WordPress editor, I never past by the WPML editor or section at all nor touch anything. I just published and saved every language manually. This was done about 5 minutes ago and now the English, Dutch, Finnish and Danish version are erased and replaced by the Spanish version. First of all I did not copy the Spanish layout onto the other pages, I started a fresh clean page for every translate. So I do not understand why it chooses to show the Spanish layout on these urls (Have in mind that my setup is set to not show the language in case of no translation available- but here it shows the Spanish version which it shouldn't) I cannot send you any video because it all happens so quick that it is done before returning to see page. But please visit the url I sent and see for yourself. This is why are got back to support because I cannot trust in WPML with my layouts not even things done manually. |
July 2, 2025 at 9:01 am #17191650 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Buenos dias! I have visited the URL you shared, and I saw the untranslated content. Please edit the page in Spanish -> Go to the right column -> Language block -> Share a screenshot. Also, please share a screenshot of WPML -> Settings -> Post Type Translation, where I can see the Pages configuration. |
July 2, 2025 at 9:36 pm #17194889 | |
MCC Málaga Gestión Hotelera |
Good evening Carlos, it is just past 23.00 and I have sat down and read your message. I have not opened my computer nor the website since my last message to you. Just to explain again, I made a fresh page with no content on it (meaning I did not copy or over write any material- it was a clean page in all languages), put my content on the clean sheet, then I tell the program I will translate this only page manually (because it asks me if I want to), I then put up my layouts without translating anything because I have these layouts already translated, I publish this and then the software decides that it is better to find other content on my web and put it there for no reason at all nor has anybody asked it to do so. |
July 2, 2025 at 9:41 pm #17194951 | |
MCC Málaga Gestión Hotelera |
Also forgot to tell you all my configuration is in the Stage site, nothing has been touch on main site since that was made. |
July 3, 2025 at 8:04 am #17195660 | |
MCC Málaga Gestión Hotelera |
Good morning Carlos, just had a look on my url and once again the content has changed. The layouts are back to "Escort Malaga" but once again I am now missing the English,Finnish and Danish versions which are in Spanish. |
July 3, 2025 at 8:46 am #17195886 | |
MCC Málaga Gestión Hotelera |
For sure Carlos send me the link |
July 3, 2025 at 10:23 am #17196568 | |
MCC Málaga Gestión Hotelera |
Perdón Carlos, tengo obreros en casa y se salto la luz. Ya he entendido lo que tengo que hacer y me pongo a instalar lo plugins y luego te voy informando sobre los últimos acontecimientos. Muchísimo gracias por todo la ayuda brindado. Un saludo |
July 3, 2025 at 10:23 am #17196569 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
It seems the meeting closed automatically 🙂 In any case, I will be waiting for your feedback regarding the page behavior. Please remember to install the 'All-In-One WP Migration and Backup' and the 'WP Activity Log' plugins. Looking forward to your message. |
July 3, 2025 at 8:42 pm #17199231 | |
MCC Málaga Gestión Hotelera |
Good evening Carlos, no te iba escribir tan rápido pero este noche he estado publicando unas fichas nuevas y encontré el siguiente detalle: La categoría chica por alguna razón si reconoce los imagenes cuando lo paso por el ETA. Este categoría fui creado en el backend por mi programador y no entiendo bien porque este clase de proyectos si funciona perfectamente con Divi5 y WPML ?? |
July 4, 2025 at 8:27 am #17200270 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Buenos dias! This depends on how the images are registered in the content. Some elements only save the ID of the image, while others save the full URL, allowing WPML to understand that it is an image that is being translated. |
July 4, 2025 at 11:10 am #17201258 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hi, Please import this file that contains the glossary terms to fix the issue with the glossary: hidden link |