This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed clarification on how to transfer translation credits from one website to another, register a staging site with WPML, and understand the process after publishing the staging site live, including whether a new registration is needed.
Solution:
1. To transfer credits from one website to another, first remove the credits from the original site as detailed here: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/. The credits will then be available in your WPML account and can be assigned to any other site.
2. Every website, whether staging or live, needs to be registered with WPML. If the domain changes after going live, the site must be re-registered. More information can be found here: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/.
3. You may not need a new key for sprimontblue.be after going live unless prompted by WPML or if you encounter issues.
4. Translation credits are used when content is auto-translated by AI in WPML. Each word translated consumes credits, with the rate depending on the AI engine used. More details on credit usage and AI engines can be found here:
- https://wpml.org/documentation/automatic-translation/
- https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/
- https://wpml.org/documentation/automatic-translation/how-to-change-automatic-translation-engines/
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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Last updated by 7 months ago.
Assisted by: Lucas Vidal de Andrade.