Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 4 replies, has 2 voices.

Last updated by Faisal Ahammad 1 year, 9 months ago.

Assisted by: Faisal Ahammad.

Author Posts
January 31, 2023 at 4:40 am #12926067

nicholasC-18

Tell us what you are trying to do?
- Figuring out why some pages cannot display the Language Switcher. As the images shown, Portfolio page ok but the detail page cannot display.

Is there any documentation that you are following?
- Yes, I follow the link below to duplicate the pages that don't need to be translated.
https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#duplicating-content

Is there a similar example that we can see?
- Portfolio
hidden link
hidden link
- Press & Events
hidden link
hidden link

What is the link to your site?
- hidden link
Password Protect:
bluelfedev
a74189ab

portfolio_detail_page.jpg
Screenshot 2023-01-31 123037.jpg
January 31, 2023 at 7:17 am #12926631

Faisal Ahammad

Hi,
Good morning. If you need further help with this, please share the access details to your site with me. I’m enabling a private message for the following reply.

Privacy and Security Policy:
We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**
- Please backup the site files and database before providing us access.
- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.

Thank you

January 31, 2023 at 11:23 am #12928915

Faisal Ahammad

Hello Nicholas,
You have set the Portfolio post type as Not Translatable, which is why the language switcher was not appearing on the single portfolio page. If you do not wish to translate any post types, but still want to display the original content in a secondary language, you can change the Post Type Translation to Translatable (use translation if available or fallback to default language) from WPML > Settings.

I hope this information is useful. Please do not hesitate to reach out if you have any further questions.

Thank you,
Faisal

CleanShot 2023-01-31 at 17.21.48.jpg
CleanShot 2023-01-31 at 17.16.38.jpg
February 1, 2023 at 1:44 am #12934139
nicholasC-18

Hi Faisal, thank you for your explanation, the issue is solved!

Based on your explanation, I found a similar issue, is there a way to set Chinese date format for CPT or how to keep the English date format?

Reference page:
hidden link
hidden link

New threads created by Faisal Ahammad and linked to this one are listed below:

https://wpml.org/forums/topic/split-how-to-keep-the-english-date-format-for-chinese/

Screenshot 2023-02-01 094330.jpg
Screenshot 2023-02-01 094004.jpg
Screenshot 2023-02-01 093708.jpg
February 1, 2023 at 9:18 am #12935571

Faisal Ahammad

Hello Nicholas,
Good morning! I'm delighted to hear that the issue has been resolved.

We only allow one issue per ticket, so I'm going to split this into a new ticket. Then, one of our knowledgeable support staff will be able to assist you in resolving this.

Wishing you the best,
Faisal