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Tagged: Account Issues, Credits
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This topic contains 60 replies, has 1 voice.
Last updated by Alejandro 1 month, 3 weeks ago.
Assisted by: Alejandro.
Author | Posts |
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July 14, 2025 at 4:09 pm #17234948 | |
Alejandro WPML Supporter since 02/2018
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
Please check this video: hidden link You're now going to be able to pay and then it should get unblocked and continue translating the other pages. Try it out and let me know how it goes. |
July 14, 2025 at 7:04 pm #17235410 | |
yvesB-21 |
Hello Alejandro Yes, it seems now to work. We started now 2 languages, tomorrow we will move ahead with every other languages separately I would appreciate if you could check tomorrow, how everything was going and if everything is ok. Thank you in advance |
July 14, 2025 at 7:41 pm #17235474 | |
yvesB-21 |
Hello again, can you check the website? Like i am translating two languages now, arabic and dutch. I have translate everything automatically turned on. Can you see if everything is working correctly. As swissmade.direct/ar is just looping and doesnt show anyrhing. |
July 15, 2025 at 12:12 am #17235770 | |
yvesB-21 |
only manual translation is working, it isn't able to translate everything itself. there are so many things left untranslated but the plugin says the process is complete |
July 15, 2025 at 7:32 am #17236428 | |
Alejandro WPML Supporter since 02/2018
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
Hello! 1) When you activated the automatic translation (global, for all the site), you were presented with 2 options, which one did you choose? 2) You had mentioned that you started with 2 languages and things were ok, what did you mean by that? was it just for the safety limit popup that appeared this time or was it also for the translations? |
July 15, 2025 at 9:27 am #17236985 | |
yvesB-21 |
1. I did press translate everything automatically. Without review |
July 15, 2025 at 2:07 pm #17238255 | |
Alejandro WPML Supporter since 02/2018
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
Hello, There were a few things that were corrupted in the Database. everything's fixed now and it has been translating your site normally for a few hours (i've been monitoring it). please check it out now 🙂 |
July 17, 2025 at 8:45 am #17244485 | |
yvesB-21 |
Hello, everything is working properly now. |
July 17, 2025 at 3:13 pm #17246907 | |
Alejandro WPML Supporter since 02/2018
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
Hello, You can disable that feature in WooCommerce > WooCommerce Multilingual & Multicurrency > Multicurrency. If you didn't enable it then maybe your theme actually did that for you and in that case, if you disable the feature and it still appears, then please ask your theme support if they can tell you how to disable it. Instead, about the actual currency used at the checkout, you can check this guide: https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/#:~:text=If%20you%20have%20WPML%2C%20you%20can%20go%20to%20the%20Multicurrency,payment%20gateways%20for%20each%20currency. You can try to see if you can set a currency for the checkout. the clients will still see their selected currency but there will be an exchange done in the background to make things compatible with the accepted currencny from the gateway. Regards, |
July 18, 2025 at 2:39 pm #17250798 | |
yvesB-21 |
so you are saying that i can turn off wpml currency and keep using my own? |
July 21, 2025 at 2:05 pm #17256131 | |
Alejandro WPML Supporter since 02/2018
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
Yes you can do that, it's not disabling the plugin because that plugin handles more than just multicurrency but you can definitely disable the multicurrency feature as I mentioned earlier and use your own if you wish. Where are they seeing the "service not available" pages? Most of the time that happens when there are errors on the server or the server went over the resources for that second. However, it's kind of a generic issue which means I can't either tell you it's WPML or it's not without more info. If you have access to your server's statistics you can check if it used all its resources (ram, bandwith, CPU, etc) if not you should be able to ask your hosting support or system's developer. -------------- In the meantime, I suggest you enable the debug.log and check if there are errors there in a period of time: https://wpml.org/documentation/support/debugging-wpml/ Try that out and if the debug.log file appears under your "wp-content" directory, you can send it to me and I'll be able to check what's up and give you more info (I'd split this ticket then to keep things tidy and organized). Regards, |
July 22, 2025 at 3:41 pm #17260162 | |
yvesB-21 |
okay, thank you. There is a weird issue regarding Hindi and Herbrew translation, i did activate Google translate because DeepL doesn't have those language translation. but it hasnt started translating? i am confused. could you check that? and also for Hindi if i use wpml Ai would that work? New threads created by Alejandro and linked to this one are listed below: https://wpml.org/forums/topic/some-pages-are-not-translating/ |
July 23, 2025 at 9:11 am #17262906 | |
Alejandro WPML Supporter since 02/2018
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
I'm splitting the ticket to handle that last request. We are also waiting for that possible "service not available" issue which will also be handling on another ticket (it's also another possible issue, different to the initial one from this one). |
July 23, 2025 at 9:30 am #17262949 | |
yvesB-21 |
what about the Hindi not being automatically translated, after this we are planning to do herbew which is giving same issue |
July 23, 2025 at 11:46 am #17263676 | |
Alejandro WPML Supporter since 02/2018
Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00) |
That's the issue we're handling in the other ticket, please read my reply there and let me know there 🙂 |