This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is having issues with translating the queue, products showing as out of stock in French but not in Dutch, and the language switcher not appearing on the homepage.
Solution:
1. To understand how to translate the queue, we recommend reading our documentation on translating your contents.
2. For products appearing out of stock in French, we need the URL of a product that is in stock in Dutch but out of stock in French. Images added to a product in the original language should be updated in the translation using the translation icon.
3. If the language switcher is not working correctly, we have created a video showing the correct functionality: language switcher video. If the issue persists, please provide the URL where the problem occurs or create a video to demonstrate the issue.
4. The 'out of stock' message might be a false positive or outdated. Checking the links for Dutch and French should show zero 'out of stock' products:
5. The issue with the language switcher not displaying may be due to the theme's custom walker function. We changed the language switcher configuration to display flags in a list format, which resolved the issue. To further investigate, you can:
- Create a full backup of the site
- Activate a default WordPress theme
- Change the language switcher configuration to show a dropdown and compare the results.
If this solution doesn't look relevant, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 19 replies, has 2 voices.
Last updated by 1 year, 7 months ago.
Assisted by: Carlos Rojas.
