The translations are messed up, links are mixed up, letters and words are mixed

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This topic is split from https://wpml.org/forums/topic/the-translations-are-messed-up-links-are-mixed-uo-letters-and-words-are-mixed/

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Supporter timezone: Europe/Vienna (GMT+02:00)

Tagged: ATE

This topic contains 43 replies, has 2 voices.

Last updated by Bigul 1 year ago.

Assisted by: Bigul.

Author	Posts
October 7, 2022 at 8:18 am #12199603
matthiasW-17	Hi Unfortunately we have so many problems when we change something on the German original page. For example, I change some text in German, I want to update the Austrian translation, it shows the Swiss links and the Swiss changes ("ss" instead of "ß, "Offerte" instead of "Angebot") and all the links are gone. The same happens with British English/Worldwide English and with French and Swiss French, it's always mixed up and it is really nerve racking. Yous hould still ave access to our backend. Best, Bettina
October 7, 2022 at 8:22 am #12199695
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. We are reopening the ticket as per your request. Please note that the ticket will be closed automatically after two weeks if there is no reply from the client side. This may be a conflict in the Database table collation. It should support Unicode. So to track this please share the following screenshots with us. 1) Log in to your database using a tool like PHPMyAdmin 2) Take a screenshot of your database tables 3) Open the wp_icl_string_translations & wp_icl_strings tables(May table prefix will be different in your case) 4) Click on the structure button 5) Take a screenshot of your database tables Please check the attached images for the sample. -- Thanks! Bigul
October 17, 2022 at 10:46 am #12252699
matthiasW-17	Can you please enable me to answer you privatly, then I can send you the screenshots from our database
October 17, 2022 at 3:43 pm #12255327
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. I am enabling the private option for the next reply. Please check. -- Thanks! Bigul
October 18, 2022 at 7:22 am #12258507
matthiasW-17	There is no private option?
October 18, 2022 at 9:38 am #12259803
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please check it now. -- Thanks! Bigul
October 18, 2022 at 4:30 pm #12263579
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. From the screenshot, it looks like you have the correct collation for the tables. So a couple of requests to track this issue. a) Please share the correct credentials to access the site. Now I am getting the following warning Fehler: Das Passwort, das du für den Benutzernamen ******* eingegeben hast, ist nicht korrekt. Passwort vergessen? b) Please let us know the exact steps to reproduce the issue, including the URL of a page having the issue -- Thanks! Bigul
October 20, 2022 at 11:56 am #12278747
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the feedback. I have tried with a private test page on your site. But not able to reproduce the issue exactly. The alphabet is not changing in Austrian German and Switzerland German languages. Please check the following URL and attached image for more details. hidden link Therefore it will be great if you can share a screencast(with the steps to reproduce). It will also help us in our internal discussions with developers. -- Thanks! Bigul
October 25, 2022 at 11:44 am #12306907
matthiasW-17	Hi Bigul It only happens if you change something on the German page first (the original page). I will need some time to screencast. Pleas dont close the ticket
October 26, 2022 at 7:32 am #12312399
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. I have updated the German page a few times while testing, but have not been able to reproduce it exactly. Take your time. We will wait for your feedback. -- Thanks! Bigul
December 13, 2022 at 3:58 pm #12643795
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Please share a screencast(with the steps to reproduce). It will also help us in our internal discussions with developers. You can share it via Google Drive or Dropbox. Also, please share credentials to access the site's backend. The previous one you have shared is not working now. -- Thanks! Bigul
December 14, 2022 at 12:33 pm #12649635
matthiasW-17	Ho can I send you a video? It won't let me
December 14, 2022 at 5:24 pm #12652365
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. You can upload the video file to Google Drive or Dropbox. And share the file URL with us. Also, please share credentials to access the site's backend. The previous one you shared is not working now. -- Thanks! Bigul
December 16, 2022 at 6:43 am #12662131
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the details and video file. I can log in to the site now. This requires further debugging and may you are facing this issue because of compatibility conflicts. So please upgrade to the latest version of the theme and plugins after a full site backup{mandatory} and check if is there any difference in the result. Refer to the attached images for more details. If the issue exists, please allow me to install the Yoast Duplicate Post plugin to duplicate the page having the issues and test it further. -- Thanks! Bigul
December 20, 2022 at 2:14 pm #12684639
matthiasW-17	I allow you to install it, it didn't help

The topic ‘[Closed] The translations are messed up, links are mixed up, letters and words are mixed’ is closed to new replies.