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This thread is resolved. Here is a description of the problem and solution.

Some themes and plugins let you set the site footer, header, or template via theme options or the WordPress Customizer.
To display the correct footer according to the language of the site, you need to tell your theme which footer or theme option to display in each language.

You can do this by going to WPML > String Translation and searching for the footer's default language ID. You can then add the secondary language ID as the translation of the default language footer. Now, on the front-end, you should see the right footer according to the language of the site.

For detailed steps, see the page about translating theme options like footers, templates, and headers.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 3 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
April 27, 2023 at 9:33 am #13548167

sylvainP-9

Hello. I have translated the whole site with WPML and it works very well. However, I can't translate the footer according to the language of the site.

I would like the footer to be in French when the site is in French. That the footer is in English when the site is in English and the same in German.

Can you help me?

Thanks in advance,

Capture d’écran 2023-04-27 à 11.32.31.png
April 27, 2023 at 10:45 am #13548907

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

How do you select the footer? If it's from a theme/plugin option you probably have to translate it via String Translation, searching for the original language ID and using as a translation the ID of the translated footer.

April 28, 2023 at 8:50 am #13555855

sylvainP-9

Hello,

The footer is selected directly from the Appearances > Customize > Footer tab (it is part of the theme settings indeed).

How is it possible to select a string ID according to the selected language? Do you have any documentation about this?

Thanks in advance

April 28, 2023 at 9:29 am #13556131

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

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We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of the site files and database before providing us access.

- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.

The private box looks like this: hidden link

I will be waiting for your response.

Kind regards,
Mihai Apetrei