Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 2 voices.

Last updated by sorenP 9 months ago.

Assisted by: Subash Chandra Poudel.

Author Posts
July 25, 2023 at 8:26 am

sorenP

I have a user that can't see the "Translate Automatically" button in the translation window. He seems to have all permissions correct. Is there any other permission I need to set up to allow automatic translation to be available to the user?

July 25, 2023 at 9:32 am
July 25, 2023 at 4:57 pm #14098435

Subash Chandra Poudel

Hi there,

I converted the chat into this ticket as you seem to be away during the chat.

Can you please try the following and see if it helps you fix the issue:

- Backup the site completely to prevent any issues or data loss.

- Login to the site with the admin user with the issue.

- Add the following code to your theme's functions.php file:

function wpmlsupp_1706_reset_wpml_capabilities() {
  if (function_exists('icl_enable_capabilities')) {
    icl_enable_capabilities();
  }
}
add_action('shutdown', 'wpmlsupp_1706_reset_wpml_capabilities');

- Visit the site frontend once. ( This will reset WPML capabilities for the user with the code above )

- Remove the code from theme's functions.php file.

Now see if the user can use Automatic Translation correctly or enable the Automatic Translation access from WPML -> Translation Management -> Tools -> Who can use Automatic Translation?

Regards,
Subash

July 26, 2023 at 7:43 am #14100391

sorenP

Hi. Thanks for the reply. Sorry I had to exit the chat without giving you notice.
I have made the test you asked for.
The user gabriela.delgado@aladedragon.com with admin privileges still can't modify the section "Who can use Automatic Translation?"

July 27, 2023 at 6:34 am #14107833

sorenP

We ended up creating a new user and giving him the proper permissions.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.