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[Closed] We have detected a problem with some tables in the database. Please contact WPML

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This topic contains 1 reply, has 2 voices.

Last updated by Osama Mersal 1 year, 8 months ago.

Assisted by: Osama Mersal.

Author Posts
August 23, 2022 at 6:27 am #11909299

athloneH

I am trying to: Completely uninstall WPML from a site using these instructions: https://wpml.org/faq/how-wpml-reset-works/

Link to a page where the issue can be seen: hidden link

I expected to see: The plugin successfully removed including all DB tables.

Instead, I got: this message after doing the reset:

We have detected a problem with some tables in the database. Please contact WPML support to get this fixed.

Table 'MMW_milkteds_webassist_dev.wp_icl_strings' doesn't exist
Array
(
[language] => en
[context] => WP Endpoints
[gettext_context] =>
[domain_name_context_md5] => 8d0ee533eb6eaa9960c52ecb3fc80232
[name] => order-pay
[value] => order-pay
[status] => 0
[translation_priority] => optional
[allow_empty_value] =>
)
August 23, 2022 at 9:22 am #11910321

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Could you please let me know if you see this error message after resetting WPML? If yes, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private, which means only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Thanks for your cooperation

Regards,
Osama

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