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Supporter timezone: America/Los_Angeles (GMT-07:00)
This topic contains 10 replies, has 2 voices.
Last updated by Bobby 10 months, 2 weeks ago.
Assisted by: Bobby.
Author | Posts |
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June 8, 2023 at 10:30 am #13792195 | |
ivanG-8 |
When the plugin is active it redirects from this url hidden link to hidden link The issue only occurs when WPML (lastest version) is active. Now the plugin is inactive |
June 10, 2023 at 5:55 am #13802517 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hello, When I check for redirects I do find a 301 redirect on the URL hidden link as well. hidden link HTTP/2 301 hidden link You mentioned when WPML is deactivated this is resolved. Is this slug translated by WPML ? Is the permalink different with WPML deactivated? |
June 12, 2023 at 7:45 am #13806713 | |
ivanG-8 |
This redirection is not only affected to that only property but to all of them. If you go to this page: hidden link you can see all properties down below and if you click in any of them the result is the same, you end up in the home page. This is the URL when the plugin is enabled: hidden link!!-19010621/ This is the URL when the plugin is NOT enabled: hidden link!!-19010621/ wpml off they are identical |
June 12, 2023 at 6:05 pm #13812137 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
I would like to request temporary access (wp-admin and FTP) to your site to test the issue. **Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken ** I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, |
June 13, 2023 at 7:26 am #13813993 | |
ivanG-8 |
[removed] |
June 13, 2023 at 6:07 pm #13819781 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Please make sure to share the login details in the private field that has been enabled as this is a public forum. Thank you! |
June 14, 2023 at 11:09 pm #13828465 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you for the access details! - The property URL hidden link will not be accessible and will have a 301 redirect even when WPML is fully deactivated - The URL hidden link will work OK when WPML is deactivated, however, this URL does not exist in the backend. if I click on edit this page it takes me to hidden link in the backend which does not use this permalink structure. Also under Properties the list is 0. Please review the structure and verify that everything is set up correctly. If the page for hidden link does not exist it will ltry to redirect to /propiedad/ then since /propiedad/ always redirects even without WPML it will redirect to homepage. |
June 15, 2023 at 7:56 am #13830097 | |
ivanG-8 |
Hi, the properties do not exit on the backend cause we use a plugin to get the data to another property management, the plugin itself is called "Plugin Inmovilla PREMIUM". What worries me much, it was working ok until one of your last updates. |
June 15, 2023 at 5:23 pm #13834543 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you for updating me! I can see that this is possibly a custom plugin correct? Please contact the plugin team regarding the redirects and let me know their feedback. Also, I created a sandbox environment for us, please use the following link to login and upload/set up this plugin so we can test it in a minimal environment hidden link |
June 16, 2023 at 7:18 am #13836777 | |
ivanG-8 |
Plugin uploaded to sandbox site and ticket open with the plugin dev team |
June 16, 2023 at 7:59 am #13837231 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you! As I am not familiar with this plugin, are you able to reproduce this behavior on the sandbox environment? When I visit the sandbox I don't see any pages created for 'property' |
The topic ‘[Closed] when WPML is active it redirects from my property url to home page’ is closed to new replies.