WooCommerce Analytics pagination not working with WooCommerce Multilingual

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This topic contains 4 replies, has 2 voices.

Last updated by Norman 1 year, 2 months ago.

Assisted by: Long Nguyen.

Author	Posts
February 7, 2023 at 3:27 pm #12980297
Norman	On the first screenshot is the pagination missing, this happens when WooCommerce Multilingual & Multicurrency is active. When we disable this plugin, it appears as displayed on the second screenshot. We've established that this issue is caused by WooCommerce Multilingual & Multicurrency and would like to know how we can resolve this.
February 8, 2023 at 4:31 am #12983775
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I'd be happy to help you with this issue. There is a similar issue in the past and it is resolved in the new version 4.12 of WooCommerce Multilingual & Multicurrency (WCML), you can also read more on some tickets https://wpml.org/forums/topic/woocommerce-analytics-products-pagination-broken-with-woocommerce-multilingual/ https://wpml.org/forums/topic/wcmultilingual-breaking-pagination-in-woocommerce-analitycs-producs/ It relates to the Rest API on your site and while checking the debug info, I see Rest API is disabled. It could be the server protection disabled it because when I access your site I see a server protection account popup display, please check this screenshot hidden link Please enable Rest API on your site and recheck this issue. You can see the Rest API status in WPML > Support > WordPress section. And read more on the documentation https://wpml.org/documentation/support/rest-api-dependencies/ Look forward to your reply. Thanks
February 8, 2023 at 8:31 am #12984699
Norman	Hello, The debug info is from our development site, but the same issue occurs on the live site where the REST API is enabled. We're running v5.1.2 Please let me know what other solutions I can try.
February 8, 2023 at 8:42 am #12984785
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Thank you for your feedback. Please enable a minimal environment as below to see if it helps. - Deactivate all plugins except WPML, WooCommerce and their add-ons - Switch to a standard theme of WordPress ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ If it does not help, please enable the Rest API on your staging site and I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info. Look forward to your reply. Thanks
February 8, 2023 at 9:40 am #12985323
Norman	Found the issue, thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.