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Tagged: Exception
This topic contains 9 replies, has 2 voices.
Last updated by timA-5 11 months, 3 weeks ago.
Assisted by: Lauren.
Author | Posts |
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April 28, 2023 at 1:47 pm #13557957 | |
timA-5 |
Gallery images not duplicate in site WPML will no longer sync this inspiration with the original content. Please check screenshot hidden link |
April 28, 2023 at 2:31 pm #13558107 | |
Lauren Supporter
Languages: English (English ) Timezone: America/New_York (GMT-04:00) |
Please let me know which page is missing the photo gallery on the translation so that I can take a look and try to figure out why it's not there. Thanks! |
April 29, 2023 at 5:27 am #13560265 | |
timA-5 |
Hi, Go To Inspirationen tab in menu and click on add new and add images in gallery slider. You can check video and screenshot below hidden link Thanks |
May 1, 2023 at 9:19 pm #13566477 | |
Lauren Supporter
Languages: English (English ) Timezone: America/New_York (GMT-04:00) |
Thanks for sharing additional details. I notice that you are using Advanced Custom Fields for these galleries, and those plugins are showing available updates. Please make sure you are using the latest version of ACF and all WPML plugins, and let me know once those have been updated so that I can continue troubleshooting. Thanks! |
May 2, 2023 at 9:24 am #13568951 | |
timA-5 |
Hi, I have updated all ACF plugins also updated all WPML plugins. Thanks |
May 3, 2023 at 4:46 pm #13581025 | |
Lauren Supporter
Languages: English (English ) Timezone: America/New_York (GMT-04:00) |
Please see my previous private reply and let me know once the migration has completed. Thanks! |
May 7, 2023 at 6:29 am #13599719 | |
timA-5 |
Just a short notice that yesterday I initiated the migration but after a very long time it told me |
May 7, 2023 at 2:04 pm #13600911 | |
timA-5 |
I made a staging version - I don't know how to make a private message though, for the access details. |
May 8, 2023 at 2:48 pm #13606911 | |
Lauren Supporter
Languages: English (English ) Timezone: America/New_York (GMT-04:00) |
I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: **IMPORTANT** - Please make a backup of site files and database before providing us access. - If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link |
May 9, 2023 at 5:37 pm #13616413 | |
timA-5 |
While I was trying to get the staging to run, I did a final test on the live site, duplicating one of the posts, only this time the images were copied. Sadly I do not know what solved it. Possibly some of the most recent plugin updates. |