basv-40

Problem:
The client is experiencing issues with: headings created with WP Bakery not being translated.

Solution:
For the issue with WP Bakery headings not being translated, we have identified that the theme uses a modified version of WP Bakery which is not compatible with the translation editor. To resolve this, follow two guides:

1. Language configuration files guide
2. Registering page builder content for translation guide

The specific code to add for the heading is:

<wpml-config><br />  <shortcodes><br />    <shortcode><br />      <tag>ia_heading</tag><br />      <attributes><br />        <attribute type="link">url</attribute><br />      </attributes><br />    </shortcode><br />  </shortcodes><br /></wpml-config>

Additionally, ask the theme authors to make their theme compatible with WPML to avoid such issues in the future.

They can contact us through the Go-Global program.