Problem: You are wondering if you need to activate your WPML license on a cloned staging site after migrating from a production site. Solution: After migrating, WPML will continue to function on your staging site. However, if you want to receive updates and test the latest version of WPML before updating the plugins on your live site, you will need to generate a new key specifically for your staging site. For guidance on how to unregister and register your site, please visit How to unregister and register.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: The client is experiencing issues with their staging site after cloning their production site using the Plesk administration interface. The URLs for the WordPress Address (Site URL) and Site Address (Home URL) are not correctly set after the migration, which is suspected to be managed by WPML. Solution: We recommend checking the settings in WordPress under Settings → General to ensure that the WordPress Address (Site URL) and Site Address (Home URL) are correctly set. WPML reads these values from the wp_options table and does not alter them. If these values are correct, WPML should function properly. It's important to verify that the entire database, including the wp_options table, has been correctly migrated to the staging site.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also contact us directly at the WPML support forum.
