Problem: You have updated the header button text in mobile using Elementor and also updated WPML and WordPress to the latest versions. However, the updated text is not showing in the WPML strings.
Solution: We found that the issue was due to the missing translation of the header template. We added the translation, and now it is working correctly. If you're experiencing this issue, we recommend checking if all templates used in your pages are fully translated in WPML.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at our support forum.
Problem: The client is unable to translate the footer copyright text, even after searching and updating values in the String Translation section of WPML.
Solution: We recommend following these steps: 1. Go to WPML → String Translation. 2. Enable the option "Look for strings while pages are rendered". 3. Visit the page where the untranslated strings are visible. 4. Return to WPML → String Translation and check if the string has been registered. 5. Translate the string.
Problem: The client was trying to add a translation for the home page but encountered an issue where the home page translation reverted to the original language after making edits to the original language page.
Solution: 1. We recommended selecting the "Translate independently" option to prevent the original content from being overwritten. For more details, we provided a documentation link: Using Different Translation Editors for Different Pages.
2. We took the following steps to resolve the issue: - Completed the English translation of the French pages. - Deleted the English translations and cleared the Trash. - Opened the English pages in the WP editor. - Connected the English pages with their French counterparts, marking the French as the original. For guidance on linking translated pages, we provided this link: How to Link Already Translated Pages.
