Problem: You are experiencing an issue where other languages disappear from the dropdown language menu on your site when the dropdown is selected, but they appear when it is set as a list. Solution: We recommend checking if this issue persists when using a default theme, as your current theme might be filtering out the dropdown items. If the dropdown works correctly with a default theme, consider using a different language switcher option. You might want to try a list with only flags (excluding the current language) or a floating language switcher. For more details on setting up different language switchers, visit this documentation.
If this solution does not apply because it is outdated or not suitable for your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at WPML support forum.
Problem: The client is unable to translate the footer on their website using WPML. Solution: First, ensure that no sensitive information is shared until private reply is enabled. For translating forms such as newsletters, follow the guide on creating multilingual forms with WPForms and WPML, which can be found here: https://wpml.org/documentation/related-projects/creating-multilingual-forms-using-wpforms-and-wpml/. For translating menu items using the Icon list widget, add the following custom XML configuration to WPML > Settings > Custom XML:
This configuration should enable the translation of the footer. If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You need help translating footer elements, specifically the footer menu links, using WPML. Solution: If you're experiencing difficulties translating footer elements, we recommend following these steps: 1. Go to WPML → String Translation. 2. Enable "Look for strings while pages are rendered". 3. Navigate to the page where untranslated strings are displayed. 4. Return to WPML → String Translation and verify if the given string has been registered. 5. Translate the string. For more detailed guidance, visit our documentation on Finding Strings that Don’t Appear on the String Translation Page.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
