Split: I cannot find the checkout translations in String Translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're unable to find specific checkout translations in the String Translation Management, such as 'We'll use this email to send you details and updates about your order.' and 'Enter the address where you want your order delivered.', and you have already scanned all the strings in the plugins from Theme and Plugin Localization without success.
Solution:
We recommend checking if you are using WooCommerce blocks for the Cart and Checkout pages. If so, consider using WooCommerce shortcodes instead due to a known issue with blocks not translating strings correctly. Here’s how to switch to shortcodes:
1. Edit the Cart and Checkout pages in WordPress.
2. Replace the WooCommerce blocks with the following shortcodes:
- For the Cart Page:

[woocommerce_cart]

- For the Checkout Page:

[woocommerce_checkout]

3. Save your changes.
4. Navigate to WPML → String Translation, and scan the .mo files for WooCommerce.
5. Translate the strings as needed.
Additionally, ensure that your WPML plugin and add-ons are updated to the latest version, 4.7.1, to benefit from the latest bug fixes and improvements. You can check the latest released versions under "My Account -> Downloads" on our site. Instructions to update can be found here.
Remember to backup your database before proceeding.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.

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This topic is split from https://wpml.org/forums/topic/at-the-moment-the-original-estonian-content-appears-in-english-and-i-would-like-to-translate-it-in/

Tagged: Documentation request, Exception, WCML

This topic contains 7 replies, has 0 voices.

Last updated by Andrey 1 week, 2 days ago.

Assisted by: Andrey.

Author	Posts
March 12, 2025 at 12:53 pm #16807103
lauriL-5	Hi Andrey, Thank you for the information. I have encountered another issue. I cannot find the checkout translations in String Translation Management, specifically phrases like: • “We'll use this email to send you details and updates about your order.” • “Enter the address where you want your order delivered.” I scanned all the Strings in the plugins from Theme and Plugin Localization, but I still cannot find these strings in String Translation. Best regards, Lauri
March 12, 2025 at 12:58 pm #16807144
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	I would suggest to try the following method: 1. Go to WPML → String Translation. 2. Enable the option to auto-register the strings. 3. Navigate to the page where the strings are untranslated. 4. Return to WPML → String Translation, disable the auto-registration option, and check if the text has been registered. 5. Translate the text. https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
March 14, 2025 at 11:09 am #16816178
lauriL-5	Hi, Thank you for the suggestion. I followed the steps, and when I enter the sentence that I would like to translate into the search box, the search displays "no strings found." Best regards, Lauri
March 14, 2025 at 3:00 pm #16817461
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. Do you know where these sentences come from, or have you added them somewhere? Also, try to search not for the entire sentence but part of it or use a few words. I have enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/
March 15, 2025 at 9:12 am #16819465
lauriL-5	I inserted the debug information. Regarding searching by sentence, these sentences are from the WooCommerce checkout page, and they came with WooCommerce; I did not write them. I have inserted an image of the checkout page and the sentences that cannot be found in the string translation search box. Best regards, Lauri
March 17, 2025 at 3:06 pm #16825970
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for the update, Lauri. It seems you might be using WooCommerce blocks for the Cart and Checkout pages. If that's the case, please be aware of the following known issue: https://wpml.org/errata/woocommerce-multilingual-cart-page-strings-not-translated-when-using-blocks/. We recommend for now using WooCommerce shortcodes instead of blocks for those pages to resolve this issue. Here’s how to do it: 1. Edit the Cart and Checkout pages in WordPress. 2. Replace the WooCommerce blocks with the following shortcodes: - For the Cart Page: [woocommerce_cart] - For the Checkout Page: [woocommerce_checkout] 3. Save your changes. 4. Navigate to WPML → String Translation, and scan the .mo files for WooCommerce. 5. Translate the strings as needed. You also need to update your WPML plugin and add-ons to the latest version, 4.7.1, to take advantage of the latest bug fixes and improvements. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Please remember to backup your database before you proceed.
March 23, 2025 at 9:57 am #16848373
lauriL-5	Hi, Thank you! Your solution fixed the problem, and now the Cart and Checkout pages are showing in String Translations. However, I am now facing a new problem with my WooCommerce Shop page. The Estonian Shop page is missing, and there are two Shop pages in English. Also, when I try to access my Shop page, it shows a 500 Internal Server Error. Here's what I did: I removed the Shop page translation in English. Switched back to Estonian, edited the page, changed the default language to English, and saved the page. Translated the page to Estonian. Could you please let me know how I can fix this problem? Thank you! New threads created by Andrey and linked to this one are listed below: https://wpml.org/forums/topic/split-the-estonian-shop-page-is-missing/
March 24, 2025 at 11:56 am #16851620
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. I am glad to hear that the initial problem has been resolved. I opened a new ticket to answer your new question. This will also help other users with similar issues find solutions when searching the forum. I will reply here: https://wpml.org/forums/topic/split-i-cannot-find-the-checkout-translations-in-string-translation/