Skip Navigation

Home › Support › English Support › [Closed] Translating tab title

[Closed] Translating tab title

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 - -
- - - - - - -

Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 6 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 10 months ago.

Assisted by: Mohamed Sayed.

Author Posts
June 27, 2022 at 8:23 am #11547779

alexiee-2

Hello,
I used wpml to translate the website hidden link from english to italian.
It works great except only for one word that I'm not able to find in string translation despite having scanned everything. This word is the title of the tab generate via the plugin "easy side tab". Could you please help me to fix that ? Thank you in advance.

Capture d’écran 2022-06-27 102250.jpg
June 27, 2022 at 10:04 am #11548959

alexiee-2

Any update ?
June 27, 2022 at 11:28 am #11550325

Mohamed Sayed

Hi there,
Thanks for contacting WPML support.

Please try the different methods mentioned in the following guide to find this string that doesn't appear on the String Translation page: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

Let me know please if that helps.

Regards,
Mohamed

June 27, 2022 at 12:13 pm #11551137

alexiee-2

Thank you for the link but I've already done all the stpes describe on this page.
That's how I manage to translate already 99% of the website but this particular strings doesn't appears nowhere. Thank you for your assistance.
June 27, 2022 at 1:20 pm #11551575

Mohamed Sayed

Hi,

I would need to request temporary access (WP-Admin) so I can investigate this issue further.
– preferably to a test site where the problem has been replicated if possible –

Your next answer will be private, which means only you and I have access to it.

❌ Please backup your database and website before providing us with access details ❌

Regards,
Mohamed
June 27, 2022 at 3:09 pm #11552779

alexiee-2

All backups have been done. Have you well received all the info to proceed your investigation ?
June 27, 2022 at 11:15 pm #11554849

Mohamed Sayed

Thanks for providing the access details.

I checked the site and it seems that the tab created with the "Easy Side Tab" plugin is not translatable.

I have created this clean sandbox setup on our servers here:
hidden link (one-click login)

I would need you to please set up WPML + the WPML add-ons as you have them on your site (they are already installed) and to also install the plugin and try to recreate the issue.

Please don't install anything else like plugins that are not necessary, on a clean sandbox we try to use just the WPML plugins and the plugin/theme that's part of the issue

Please let me know how that goes and what you are able to find.

The topic ‘[Closed] Translating tab title’ is closed to new replies.