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Supporter timezone: Asia/Jerusalem (GMT+02:00)

This topic contains 5 replies, has 2 voices.

Last updated by Itamar 1 year, 1 month ago.

Assisted by: Itamar.

Author Posts
November 1, 2023 at 8:56 pm #14711201

annas-27

Tell us what you are trying to do?
I use WooCommerce Multilingual & Multicurrency with WPML
But only in accomodations products dont work when converting to other currences

I dont know if WooCommerce Multilingual & Multicurrency with WPML is compatible with
accomodation product of woocommerce.

hidden link

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November 2, 2023 at 11:05 am #14715597

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

The WooCommerce Bookings plugin (hidden link) is officially compatible with WPML and WooCommerce Multilingual & Multicurrency. Please ensure that you are working according to our guide here.

https://wpml.org/documentation/woocommerce-extensions-compatibility/translating-woocommerce-bookings-woocommerce-multilingual/

Especially look at the section Enabling Multiple Currencies for Bookable Products.

https://wpml.org/documentation/woocommerce-extensions-compatibility/translating-woocommerce-bookings-woocommerce-multilingual/#enabling-multiple-currencies-for-bookable-products

However, the extension WooCommerce Accommodation Bookings plugin (hidden link) is not officially compatible with WPML and WooCommerce Multilingual & Multicurrency. It is not on our list here.

https://wpml.org/plugin/

First, please let me know if multicurrency is configured correctly according to our guide above. If it does and the problem is with the WooCommerce Accommodation Bookings extension, please tell me, and we will continue investigating this issue.

Regards,
Itamar.

November 2, 2023 at 6:53 pm #14720537

annas-27

Hi Itamar.
Yes, the multicurrency is configured correctly according to the guide. All of our other products without booking work fine in multiple currencies. I switched the accommodation product to the booking plugin and deactivated it. Now only work with booking plugin. But when I go to the cart, the calculation is incorrect again for other currencies. Only works in the native currency brazilian Real.

November 2, 2023 at 8:22 pm #14721143

annas-27

another solution woulb be remove multicurrency from that productos with booking. Some kind of just select for category when multicurrency dont make conversions on specific products.

November 3, 2023 at 10:34 am #14724583

annas-27

another thing to remember. We need reservations by nights not by days which is booking does. Accomodation product do it by night reservations. Do you know some other add on to booking to make it reserve by nights? Or another plugin that we can use with multcurrency wpml without compatible problems?

November 5, 2023 at 10:39 am #14732679

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi, and thanks for adding details about this problem.

For your information, our compatibility team is currently investigating a currency issue with the WooCommerce Bookings plugin. The issue we are investigating is an issue with the currency on the checkout page. It may or may not be related to the issue that you have. We don't know this yet.

To investigate your issue, we need to replicate this issue on a fresh WordPress installation. Then, I'll be able to escalate it to our compatibility team. For this, I created a test website with a clean WordPress install. You can access it through this link:

hidden link

With this link, you'll be directly logged in.

Could you please install the WooCommerce Bookings plugin (and, if needed, the WooCommerce Accommodation Bookings plugin) and see if the issue is replicable on a clean WordPress installation?

I've already configured WPML to have English as the default language and Spanish as the second language (the same as on your site.) Please configure WooCommerce and WooCommerce Bookings ((and, if needed, the WooCommerce Accommodation Bookings plugin) as set on your site (just the basic configurations required to replicate the issue are enough).

Please also make sure that you are installing the latest version of the plugin.
When everything is finished, and you can replicate the problem, please let us know.

Als, you wrote:

another solution woulb be remove multicurrency from that productos with booking. Some kind of just select for category when multicurrency dont make conversions on specific products.

Unfortunately, WooCommerce Multilingual & Multicurrency does not have the option to disable the multicurrency feature for specific products or categories.

You also asked:

Do you know some other add on to booking to make it reserve by nights? Or another plugin that we can use with multcurrency wpml without compatible problems?

I have no experience with booking plugins to know if any of them have the option to reserve by days or nights. We have several booking plugins and WooCommerce booking extensions that you can check in the following links.

https://wpml.org/plugin-functionality/booking/

https://wpml.org/plugin/?wpv_view_count=120064&wpv-plugin-functionality=woocommerce-extension&wpv_post_search=booking&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search

You'll need to figure out if any of them has the features you need.

Regards,
Itamar.

The topic ‘[Closed] accomodation product plugin issue’ is closed to new replies.