I can't manage to translate one specific word in the main menu

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate one menu item.

Solution:
That menu item "Kids" was being displayed using Menu Custom Links on the website. After synchronizing the menu from the WPML >> Menu Sync page, you should be able to translate it from WPML >> String Translation page.

Relevant Documentation:
https://wpml.org/documentation/getting-started-guide/translating-menus/

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Tagged: Documentation request, Not WPML issue

This topic contains 1 replies, has 2 voices.

Last updated by Noman 1 year, 10 months ago.

Assisted by: Noman.

Author	Posts
July 16, 2023 at 12:59 pm #14044555
ofirG	I can't manage to translate one specific word in the main menu of the website although I am sure that I translated. The word is: "Kids" on the main menu.
July 16, 2023 at 1:28 pm #14044609
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	It appears that the word "Kids" is being displayed using Custom Links on your website. If you have synchronized the menu from the WPML >> Menu Sync page, you should be able to translate it using the WPML >> String Translation page. To obtain more detailed instructions, please refer to the documentation provided at this link: https://wpml.org/documentation/getting-started-guide/translating-menus/ If the issue persists despite following the documentation, I kindly request temporary access to your site (preferably a staging site) to investigate and debug the problem. Please provide me with the WP-Admin and FTP login information. Please be aware that your next response will be treated as private and confidential, accessible only to you and me. === Before proceeding, please ensure that you have backed up your database and website. === Additionally, I would require your permission to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site. This precaution is necessary, which is why having a backup is crucial. Thank you.
July 16, 2023 at 1:50 pm #14044759
ofirG	I forgot that it was on custom link. I managed to fix it, thanks!