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This thread is resolved. Here is a description of the problem and solution.

Problem:

The client wants all notifications displayed by the WPML plugin to be in English, despite the admin interface already being set to English.

Solution:

We recommend setting your profile language to English under Users >> Profile on your WordPress site. After updating this setting, please clear all types of caches to ensure the changes take effect. For detailed guidance, refer to our documentation on setting the WordPress administration language:

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 3 replies, has 0 voices.

Last updated by orO 1 week ago.

Assisted by: Bigul.

Author Posts
December 5, 2024 at 5:03 pm #16483090

orO

Background of the issue:
I want the information WPML displays to be in English. I am trying to set my admin interface to English on the site hidden link.

Symptoms:
All the notification are not in English, I want them all in English.

Questions:
All the notification are not in English, I want them all in English.
My website is set to English, all the admin interface is in English - why does your plugin "talk" to me in Hebrew, even your own interface is in English, but the notifications are in Hebrew.

December 5, 2024 at 5:40 pm #16483309

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please Users>>Profile and set your profile language as English. Then clear all types of caches and check whether the issue exists or not.

Please refer to the following documentation for more details.

hidden link

https://wpml.org/documentation/getting-started-guide/language-setup/setting-the-wordpress-administration-language/

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Thanks!

Bigul

December 5, 2024 at 5:45 pm #16483319

orO

Hello,
My user is already set to English, and everything is in English, EXCPET the notification you display at the top part of the Admin interface.

How can this be resolved? I do not want you to notify me in Hebrew, I am set to English, all is in English, this should not happen.

December 6, 2024 at 2:46 pm #16486515

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. Please fill in the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information-sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

hidden link

--
Thanks!

Bigul

December 17, 2024 at 9:40 am #16520563

orO

The issue did not return, I have no time to work on this further.