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Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

This topic contains 5 replies, has 1 voice.

Last updated by Otto 5 days, 17 hours ago.

Assisted by: Otto.

Author Posts
April 8, 2025 at 1:49 pm #16909713

antonZ-9

Background of the issue:
I am trying to import WooCommerce categories using WP All Import Pro, but I am having trouble with importing translations. The imported items for the second or third language are present, are marked with the right language and are not synchronized with the default language. I am following this manual: https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-multiple-languages-with-wp-all-import-and-wpml/.

Symptoms:
The export import plugin does not show the option to synchronize imported items, and the imported items for additional languages are not synchronized with the default language.

Questions:
The parent import identifier and the identifier of the second language import must be the same?

April 8, 2025 at 6:52 pm #16910674

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.

To help you faster, I've enabled debug information for this support ticket. Please see this link for how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

We have to use a unique identifier to match between the records, as described in the following section of the doc. Only then can we connect the original taxonomy terms and their translations.

https://wpml.org/documentation/related-projects/legacy-wpml-all-import/importing-multiple-languages-with-wp-all-import-and-wpml/#step-2-create-your-taxonomies-in-wordpress

hidden link

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Thanks!

Bigul

April 9, 2025 at 12:31 pm #16913396

antonZ-9

Hello,

I followed the instructions you have send, but with no success. The languges are imported. The parent import and ID defined, but the taxonomies are not synchronizing. In the taxonomy translator they are in the right language, but all separated (not synch..
).
On the synchronization site I become only some default pool with instructions.

synch.png
import lang.png
April 10, 2025 at 1:51 pm #16918974

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

I apologize for the delay in responding. I will take care of this ticket; the reply time will be shorter now.

Please try using WPML Export and Import instead of WPML All Import. I noted you have both installed. WPML All Import is a legacy plugin. For better functionality and support, we recommend using our new WPML Export and Import plugin.

Please follow the steps described here:
https://wpml.org/documentation/related-projects/wpml-export-and-import/

Best Regards,
Otto

April 11, 2025 at 12:25 pm #16922627

antonZ-9

Hello,

you are right, in the meantime a found out, that it only works with the term meta informations.

I also discovered, that I must synchronize the items, after I import all 4 languages. If I run the synchronization only with two langs, and then import the next, the meta informations are already deleted and it does not work. Am I right?
The same goes for deleted items of one language and later reimport. It does not synchronize either.

Can the meta terms be stored also for later synchronizations?

April 11, 2025 at 1:55 pm #16923025

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

Yes, when the process is completed, the extra data is cleaned.

I suggest reimporting the translations but including the original; there should be an option to ignore existing products when updating so it's not overwritten. I think this workflow may work.

Best Regards,
Otto