Automatic Translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needs support in translating their website using WPML in automatic mode but encountered issues with insufficient translation credits.
Solution:
1. We recommended checking the available translation credits on the WPML > Translation Management page. If the credits are insufficient, consider switching to manual translation mode by navigating to WPML > Settings and selecting 'Translate What You Choose'.
2. Then, go to WPML > Translation Management, select specific pages or posts, and send them for automatic translation.
3. For detailed steps on sending content for automatic translation, follow this documentation: https://wpml.org/documentation/translating-your-contents/#sending-content-for-automatic-translation
4. If automatic translation credits are a concern, calculate the necessary credits using this guide: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#calculate-your-cost and https://wpml.org/documentation/translating-your-contents/getting-a-word-count-of-your-wordpress-site/

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ATE

This topic contains 6 replies, has 2 voices.

Last updated by Long Nguyen 6 months, 3 weeks ago.

Assisted by: Long Nguyen.

Author	Posts
June 17, 2024 at 1:10 pm #15745716
bhavani-shankarS-2	Background of the issue: I need support in website translation for hidden link. Symptoms: No specific issue or error message mentioned. Questions: How can I use WPML for website translation? In Automatic mode.
June 17, 2024 at 3:38 pm #15746350
bhavani-shankarS-2	Hi Team, I need support on setting up website transaction in automatic mode.
June 17, 2024 at 4:57 pm #15746609
bhavani-shankarS-2	Can any one please help me on this?
June 18, 2024 at 3:24 am #15747079
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I’m happy to help you with this issue. On the WPML > Translation Management page, you can select some pages > send them to automatic translation to translate the content automatically. Please follow this documentation https://wpml.org/documentation/translating-your-contents/#sending-content-for-automatic-translation Looking forward to your reply. Thanks
June 18, 2024 at 4:14 pm #15750068
bhavani-shankarS-2	I have followed the same steps. it's been 24 hrs. But nothing is getting translated. Please check the screenshot.
June 19, 2024 at 1:32 am #15751428
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I think 60k credits aren't enough to translate all content on your site automatically. I suggest you change the translation mode to manually: WPML > Settings > Translation Mode: Translate What You Choose. Then go to WPML > Translation Management > Select some pages, posts and send them to automatic translation. Refer documentation https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/#calculate-your-cost https://wpml.org/documentation/translating-your-contents/getting-a-word-count-of-your-wordpress-site/ If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ ✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical. Looking forward to your reply. Thanks
June 21, 2024 at 1:32 am #15768975
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, When I go to WPML > Translation Management, there is an error message and I click on the button "Fix it", that said 37k credits available on your site aren't enough to translate all content automatically. Please follow the suggestion above to use the Translation Mode: Translate What You Choose and send some pages, posts ... to automatic translation. Refer documentation https://wpml.org/documentation/translating-your-contents/#sending-content-for-automatic-translation Regarding the call support, I'm sorry about that, we only support via forum ticket or chat. If you want a quick reply, please open a new chat session. Looking forward to your reply. Thanks
July 3, 2024 at 7:37 am #15881591
bhavani-shankarS-2	thanks