This thread is resolved. Here is a description of the problem and solution.
Problem:
The client needed guidance on how to translate the URL of their shop page from English to French and how to switch the current English shop URL to a new format under a language-specific directory.
Solution:
We recommended setting the 'Nom société' field to the 'Copy once' option, which allows the client to change the company name when needed without having to edit the English post repeatedly. For a visual guide on how to implement this, we provided a video tutorial: https://www.loom.com/share/6c5c4b3493394e9483d1e0a0b967ba82.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.