Not able to install WPML

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Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Christopher Amirian 5 months, 3 weeks ago.

Assisted by: Christopher Amirian.

Author	Posts
November 3, 2023 at 5:14 pm #14727719
fabioG-14	Tell us what you are trying to do? Hi guys! I am trying to instal the WPML in a WordPress website hosted at IAAS server. But it is not working. I am using the last version o WPML and when I try to activate it, the website crashes. I already deacivated all plugins and still not able to instal the WPML. This is the configuration that I am using is: PHP version: 8.0.30 Maximum file upload size (upload_max_filesize): 256M Post maximum file upload size (post_max_size): 8M Memory Limit (memory_limit): 512M Timeout (max_execution_time): 30 Maybe some configuration is missing. Could you send to me the IDEAL configuration of everything we need to have to be able to instal the WPML? Thanks a lot Fabio
November 5, 2023 at 1:50 pm #14733113
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi Fabio, The server information you mentioned should be ok when it comes to the requirements, but you can double-check additional info in regards to that here: https://wpml.org/home/minimum-requirements/ I also appreciate it if you could enable the WordPress debug mode, so instead of blank screen you would see what is the actual error thrown when WPML is enabled: Would you please access your website files and edit the "wp-config.php" file on the root folder of your WordPress installation and add the code below into the file: define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true ); define( 'WP_DEBUG_DISPLAY', true ); Please add the code above the line below: /* That's all, stop editing! Happy blogging. */ For more information: https://wpml.org/documentation/support/debugging-wpml/ Thanks.
November 7, 2023 at 8:16 pm #14751533
fabioG-14	Solved!! Thank you very much!

fabioG-14 confirmed that the issue was resolved on 2023-11-07 20:16:45.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.