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[Closed] Performance Issues

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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This topic contains 16 replies, has 2 voices.

Last updated by Shekhar Bhandari 8 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
August 15, 2023 at 4:56 am

fredrikS-7

Performance Issues
August 15, 2023 at 5:56 am
August 20, 2023 at 11:03 am #14258193

fredrikS-7

I e-mailed a lot of information, but no feedback yet?
August 21, 2023 at 5:17 am #14259647

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I am waiting for your feedback on the following as mentioned on chat.

Shekhar Bhandari : For me it looks everything is normal
Shekhar Bhandari : what type of hosting are you using?
Shekhar Bhandari : also, can you contact your host and ask for the queries that are active when the CPU was 100% used, they should have the details.
Shekhar Bhandari : I am moving the chat to an forum ticket, update us further there.

Can you provide me with those details?

I will be off till Wednesday so if you need some urgent help, feel free to open a new chat.

Thanks
August 22, 2023 at 4:48 am #14267529

fredrikS-7

Hi,

I have asked my host for:

” Shekhar Bhandari : also, can you contact your host and ask for the queries that are active when the CPU was 100% used, they should have the details.”

Meanwhile I have created a debug log.
hidden link

Maybe you can see something there?

Also made an X-Ray PDF.

See attached.

Let me know if you can get something out of it!

All the best!

Fredrik
August 22, 2023 at 4:53 am #14267535

fredrikS-7

X-ray goes here: hidden link

I e-mailed but maybe it was a noreply mail.
Thats why go didn´t get my answers

/F
August 23, 2023 at 4:22 am #14274529

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

To further debug this issue, I would need to replicate your site on my localhost and perform further debugging to see the differentials, being so can you provide us the wp-content backup and database backup of your site?

You can download this files using some backup plugins like duplicator, updraft or just zip the files from your hosting provider panel and send it using google drive, dropbox.

Look forward to your reply.

Thanks
August 24, 2023 at 4:54 pm
August 25, 2023 at 7:19 am #14289307

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

We tried to replicate your site on our localhost but it looks like the database backup is not complete as it results in errors, can you provide a new database backup, you can also ask the hosting provider to provide a complete backup if possible.

Look forward to your reply.

Thanks
August 25, 2023 at 10:45 am #14291293

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Also, let me know if it's okay to install a phpmyadmin plugin on your site and check the database further.

I suggest you to create a backup before providing this access.

Look forward to your reply.

Thanks
August 26, 2023 at 6:53 am #14294155

fredrikS-7

Hi,

Would it be easier if you could log in to my server?
There you can find everything.

/F
August 27, 2023 at 6:40 am #14295547

fredrikS-7

Is there a way to send a private message? I have a link to the database
August 28, 2023 at 4:07 am #14297085

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

I have enabled the private reply for you.

Look forward to your reply.

Thanks
August 28, 2023 at 4:47 am
August 28, 2023 at 12:11 pm #14300661

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Could you please go to WPML->themes and plugin localization and disable the following two options:
+ Automatically load the theme's .mo file using 'load_textdomain'
+ Use theme or plugin text domains when gettext calls do not use a string literal

and check the issue once? if this does not help, can you please give me the exact pages that I should check for slowness?

Look forward to your reply.

Thanks

Thanks

Disable_options.png

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