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This topic contains 7 replies, has 2 voices.

Last updated by edT-2 1 year, 9 months ago.

Assisted by: Johan.

Author Posts
July 11, 2022 at 12:55 pm #11642699

edT-2

There are strings that I translated, but when looking at the admin side (using the translated language) I still see in English.

See two images attached

String 1: "Separate tags with commas"
String 2: "Product Brand"

I already search for the exact string and translated it, don´t know where else to look for and translate

1.png
2.png
July 11, 2022 at 2:45 pm #11643843

Johan

Hello here 👋,

Thanks for contacting the support of WPML.
I will do my best to help you.

Few things to do:

1- Please increase the WordPress Memory Limit. The minimum requirements are 128Mb and the debug information of your site shows it set to 40Mb. Please check this link for more details https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:
1
define('WP_MEMORY_LIMIT', '128M');
After adding the code you can confirm that the memory was changed correctly from WPML > support > WordPress > Memory limit, then check if the issue is resolved.

second, from the screenshot, you have sent it seems that these other texts are coming from ADMIN TEXT, you need to search for those strings. But I will share with you below a couple of methods that you can use to find the strings.

1. You can go to WPML > String Translation and search for any of the strings and see if there are any results

Here is some very helpful documentation on how to use the String Translation plugin:
https://wpml.org/documentation/getting-started-guide/string-translation/
If it's not there, it could help if you scan the plugin/theme that's generating the strings and then go back to WPML > String Translation and see if the strings show up:
https://wpml.org/documentation/getting-started-guide/theme-localization/

2. If you can't find them inside the WPML > String Translation, they might be added as admin text. Wich, I think this is the case according to your strings.

This should be the normal process to find and translate admin text strings:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

3. You can also try to go to WPML > String Translation and at the bottom of the page you will find a checkbox called "Look for strings while pages are rendered". You can enable (check) that and then go in the front end to a page where you have that string showing up and then go back to WPML > String Translation and search for that string and see if it now shows up.

4. This link might help, too, in case the string is hard-coded in the theme files:
https://wpml.org/documentation/support/translating-the-theme-you-created/

Please let me know how that goes.

Thanks for your cooperation, ☺️
Waiting for your answer.
Johann

July 12, 2022 at 1:13 pm #11651093

edT-2

Hey Johan, thanks for the deep answer 🙂

Unfortunately, the problem wasn't solved, as it follows:

0. Memory limit defined to 128M
1. Can't find the string, after scanning
2. I've Searched for every admin text
3. "Look for strings while pages are rendered", I've used that as well, during 2 hours
4. Too complicated, so I'll live the way it is

Although I had no solution, I'd appreciate for your help.

Thanks

July 12, 2022 at 1:19 pm #11651115

Johan

I'll need to take a closer look at your configuration, so for that, I'll need to request temporary access (WP-Admin and FTP) 💻

Your next answer will be private, which means only you and I have access. Also after a few weeks access is removed from this thread.

❌ Please backup your database and website ❌
You can use this plugin to do this: https://wordpress.org/plugins/duplicator/
It's done in just a few minutes.

☑️ Permissions:
✙ I would need your permission to disable and re-enable plugins and theme and to change configurations on the site if needed. This is also a reason why the backup is critical.

✙ I would also need your permission to take a local copy of your site to debug the problem without affecting your live site. So you can drop the two files you will see with the duplicator plugin, in the field provided.

Johann

July 12, 2022 at 1:22 pm #11651131

edT-2

My project is still on my localhost, not published yet

July 13, 2022 at 11:44 am #11659049

edT-2

Link for the strings translated:
hidden link

Attached the image showing it was not translated on the admin side

separate-tags-with-commas.png
July 13, 2022 at 12:42 pm #11659555

Johan

Thanks for the work done. I'm checking it.

Johann

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.