we don't have such a plugin with name "Give" https://wordpress.org/plugins/give/ active on our website. So this workaround won't help, as there is not such plugin folder existing.
I see the plugin WP Rollback by the same company, what are your results as a test if you deactivate it temporarily, does it help?
If it does not I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)
**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **
I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.
NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.
Please note that due to GDPR laws we have to have the access details shared in the private field reply otherwise we cannot use them.
To make sure we move the issue forward I did take a quick look and could not spot a specific reason this would not work on your live site vs the staging.
The version differences would be a likely candidate as the staging site is using the same server with even less resources therefore that would not be the case here.
I have enabled the private field reply once again, In the meantime please do review the versions and make sure everything is up to date and using the latest versions possible
