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Tagged: Compatibility
This topic contains 7 replies, has 2 voices.
Last updated by mariaS-19 1 year, 3 months ago.
Assisted by: Dražen Duvnjak.
Author | Posts |
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January 9, 2023 at 4:51 pm #12779111 | |
mariaS-19 |
Tell us what you are trying to do? to change the currency in front end What is the link to your site? I am also using the Mollie Payment plugin, can it be the conflict or it's the issue of WPML? |
January 10, 2023 at 6:55 am #12781641 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, 1) Can you please explain exactly what is the issue and how can I see it? Please make a backup before proceeding. 2) Can you please check if the issue happens when your cache plugins are disabled? 3) Can you please check if the issue happens when only WPML plugins and WooCommerce are activated, all other plugins are disabled? 4) Please change your theme to the WP default theme and check if the issue happens. Please let me know how it goes. Regards, |
January 10, 2023 at 3:38 pm #12786701 | |
mariaS-19 |
I disabled my Fast Cache Plugin and it started functioning without any problems. I will contact the support of the cache plugin to advise me about this conflict and let you know if they will solve it. Thanks. |
January 11, 2023 at 6:46 am #12791181 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks for getting back. If they need our help please invite them to the GoGlobal program and our devs will be glad to help. - https://wpml.org/documentation/support/go-global-program/ Regards, |
January 11, 2023 at 1:29 pm #12795469 | |
mariaS-19 |
Below there is my communication with the support of WP Fastest Cache Plugin. The exact issue is being explained to below in the communication. the support stated your developers should fix this problem as WPML currency switcher is not compatible with the cache plugins at the moment. Could you please pass this issue to your developing team? no, it is not possible. the developer WPML currency switcher can fix the problem. On Tue, Jan 10, 2023 at 6:55 PM ARSTONE wrote: I am not sure, to tell you the truth. I hoped I could overcome the issue by adding exception rules. Can I or it's not possible? On 10.01.2023 15:53, WP Fastest Cache Support wrote: |
January 11, 2023 at 1:39 pm #12795589 | |
Dražen Duvnjak Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks for getting back. Actually, this is a known issue where the cache plugin can cause issues with currency. According to our errata https://wpml.org/errata/caching-plugins-may-cause-issues-with-wcml-multi-currency-settings/, can you try this: 1) Perhaps you can do this for shop pages, cart, and checkout? - hidden link 2) Can you also check this answer and try next (excluding cookies): - https://wpml.org/forums/topic/problem-with-wpml-multi-currency-and-wp-fastest-cache/page/2/#post-6442459 I suggest you go through these instructions in detail as this is a complex problem, but hopefully, some of these solutions will help. Let me know how it goes. Regards, |
January 11, 2023 at 2:43 pm #12796419 | |
mariaS-19 |
Excluding cookies seemed to help, thanks. |