Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 12 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 3 months ago.

Assisted by: Long Nguyen.

Author Posts
August 21, 2023 at 2:20 am #14259495

antoniusP-2

Strings, wow, not sure, what we did last time. I guess this is important.

But, I am not sure about the strings [there are so many, I do not even know what some are [like Jetpack?]. My question is what did we do last year [first translation with Itamar]?

Settings have not been changed, ..!
As stated, all "SEO" and "altered content" has to be translated!

How to deal with this?
How did we do it last time?
What did we forget?
Are settings of automatic translation fine?

For me it is important, that process goes like [we did last November | we had lots of problems though].

Settings were fine, but I wonder about, could you check that:

= Was all SEO of RankMath included, ...?
= Did we do translate strings last year [you can see current settings], I am not sure how to deal with this / how to read this from current WPML settings [which are the same as last year].
= How can I calculate the amount of credits I need?

I hope you can help me out with these questions, and have a look, at English Pages [in particular tour/product pages], and their older translations to get an idea, ...

Tour Pages, you will find under TOURS
example:
hidden link

Product pages under SHOP
hidden link

Regards,

August 21, 2023 at 2:30 am #14259505

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Here is the new ticket about SEO. When editing the translation product page in German language in the admin area, I see the SEO snippet is translated completely. Please check this screenshot hidden link

You can go to WPML > String Translation, to review the translated/untranslated strings on your site. Refer to the documentation
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
https://wpml.org/documentation/plugins-compatibility/optimize-multilingual-websites-using-rank-math-and-wpml/

Look forward to your reply.
Thanks

August 28, 2023 at 8:25 am #14298157

antoniusP-2

Dear Support / Mr. Long Nguyen,

Please, could you de-activate the robot for the 3 open standing tickets? I am working through the provided feedback.

And if closed, I am afraid, now it is all under control, have to start over again.

These are the 3 split tickets.-

Tnx,
Anton

It’s me again, your friendly support cleanup robot. I’m guessing that your support thread isn’t relevant anymore, so I’ll be closing it soon.
Split: automatic translation | setting WPML check
If this caught you while you are on vacation, or away for any other great reason, no worries. You can either post a new comment on the ticket in the next couple of days or start a new support thread and we’ll pick it from there.
* Please note that this email is not monitored for replies. Replies to this email will be lost.

August 28, 2023 at 10:24 am #14299459

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I'm afraid that I'm not able to disable the cleanup robot. I need to have your feedback after two weeks, otherwise the ticket will be closed automatically. If you are still working on it, you can just post a reply then I can wait for the next two weeks, and so on.

Thanks for your understanding and patience.

August 30, 2023 at 4:48 pm #14315201

antoniusP-2

Dear Mr Long Nguyen,

Besides the Breadcrumbs [working not yet, probably tomorrow as planned], "I can put this feature off," as I do not see an added value yet for Breadcrumbs, SEO RankMath, and the site I am trying to build.

I am ready for the translation. All content is prepared.

I want, like last time, to translate:

Menu Update [the menu update [but not all], as follows:

A]

A1] = First Menu

All main menu items [and underlying pages], "except" [these pages not YET], as the list below is not finished yet [so not team, trekking, and blog].

= Team
= Trekkings
= Blog

A2] = the second menu, I would like to translate the following pages and sub-pages from English.

a) education [only 'update" to Spanish], as this is meant to be educational for Costa Rica schools
b voluntary [to German, Dutch, and Spanish] = all 3 Languages = these are new pages
= [perhaps if it is too expensive now, I will do these pages later, depending on the needed calculation of credits].

B]

Footer Menu [has to be translated, first time]

C]

I am unsure about all related SEO of RankMath, but as far as I understood, this went automatically with "Automatic Translation." Or is this not correct?

I read in an article to select "rank_math strings," [but I am not sure if I should or how to choose the correct columns, ...? [I thought this was not necessary with auto-translation, but I read but am not sure if what I suggest is correct.

D]
I am not sure; all work/worked [if I look at old translations] fine with the last translation, and also, the alt tags of pictures have been changed, so I guess this is not necessary, ... but I am not sure [what happened last time].

Some questions and notes left, some we discussed:

Question 1a]

= Lots have been translated, but there is additional and altered content on these pages
= There are also new pages, in particular sub-pages
= shop "product pages [have been wholly converted], or changed with new fields and options

Question 1b]

= I am not sure [good translation is essential, but I must consider costs. I think I have two options.

a) Google
b) Deeple [and this had three options], which one to choose to guess "auto," "instead of formal | informal," is that correct, or suggestions, ...

What do you recommend, and how can I see how many for both cases? A) Google b) Deepl

I can not recall which translation I used last time. 🙁

Question 1c]

How to proceed? I need to buy enough credits for the above translations. But how do I start with your support and help?

Last time, I did it with Ingemar [great support, but we had many problems, making it work [probably child diseases], which should be solved now! As the site on itself and its programs have not changed.

I try to be careful not to make crucial mistakes.

Could you let me know:

a) When you have time [for me, time is "not important - I can get up each time in the night," I do not work - unemployed [hobby thing let us something like that]; [although I hope it ones gets a company:-)

b) What should "I prepare" for the WPML translation, ...?

If you look at the site, what do I forget? "Noteworthy is also I need to understand the steps you make," so next time, "I can do it all myself."

Regards and sincerely,
Anton
apijnenburg@me.com

August 30, 2023 at 5:00 pm #14315293
antoniusP-2

Hi Mr Long Nguyen,

Sorry, I forgot 1 note. Currently, you will not see the SHOP page [overview products].

hidden link

Located in the first menu = is not working [if I put Breadcrumbs off in RankMath OFF, it appears and is fine] -but I expect tomorrow a) to have this solved and b) not to use Breadcrumbs or remove those [small mistakes that happened in Woo Commerce Part of DIVI] when these were relocated from Footer to the Top.

I am not sure if I provided the WordPress Login, but I think I did to make sure:
[supporter removed]

Regards,
Anton

New threads created by Long Nguyen and linked to this one are listed below:

https://wpml.org/forums/topic/the-first-menu-is-not-working/

August 31, 2023 at 2:30 am #14316681

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

There are a lot of questions and information so I will try to reply to your questions as many as possible.

Question 1a]
You can translate new pages or update translations of translated pages normally.

Question 1b]
It depends on your requirement:
- DeepL offers the highest quality, most natural translations.
- Google offers the largest variety of language pairs.
- Microsoft offers unique language variations.
Refer to the documentation https://wpml.org/documentation/automatic-translation/how-to-change-automatic-translation-engines/#before-choosing-an-automatic-translation-engine-option

The last time you used the Microsoft translation engine.

Question 1c]
You can buy more credits here
https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/

then start translating content on your site (posts, pages ...). If you have any questions/issues when translating, please open a new chat session or a forum ticket, I or my colleague will help you to resolve the issue.

Additional:
1. I'm working in the timezone: Asia/Ho_Chi_Minh (GMT+07:00).
2. You can prepare something before start translating your site:
- A full backup of the site and database.
- Buy more credits or use the Pay As You Go subscription.
- Or you can copy your site to a staging site, translate or do everything there to prevent affecting your live site and move it back to the live site after finishing the translation.

I cannot review all things on your site, it is beyond our scope of support. If you have any questions when translating your site, please open a new ticket for this (one issue per ticket to clarify things).

I also split this ticket into a new one for the first menu which is not working.

Look forward to your reply.
Thanks

August 31, 2023 at 9:30 am #14318685
antoniusP-2

Dear Mr Long Nguyen,

a) I selected Deepl Automatic

b) I will purchase more credits!

c) I tried using bulk [but that does not seem to work]. Should I use ATE per page instead?

d) As for translations, last time was fine [I guess all settings are fine; I walked through these, not sure I understand all, but does it make sense what I state]

[d1] Select strings in the WPML dashboard
[d2] quit the same for media [that one I do not understand, as last time all went fine, but Ingemar helped met [settings], not sure [I cannot imagine he did that, ...?]

e)

[Important] !!

PS, I have a request:

[Could you ask support to remove [also, for "privacy reasons," my full name [in the forum messages = as well for previous statements on the "open public message board," for sure this one? Thanks [I would appreciate that!!!]

I want to start with translation today.

Regards,
Ton [TT]

New threads created by Long Nguyen and linked to this one are listed below:

https://wpml.org/forums/topic/i-tried-using-bulk-but-that-does-not-seem-to-work/

August 31, 2023 at 9:53 am #14319013

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

So you have another issue when sending content to translation in bulk, I will split it into another ticket for better handling.

If you have any questions about RankMath, please post them in this ticket. If you have another question related to other issues, please create a new ticket for that.

Thanks.

August 31, 2023 at 10:31 am #14319401

antoniusP-2

Hi,

Do you mean the full name? I've remove it from your replies/comments. This is a private reply.

=

Dear Mr Long Nguyen,

Yes, it also involves older messages on the WPML board; I would appreciate no name in a public forum. I am unsure how to reply here in a Private message.

I strongly prefer not to have my name on the internet or find it on Google.

I worked for DoubleClick [acquired by Google] for over 20 years and am already fighting for this.

Regards,
TT

September 4, 2023 at 3:13 am #14333233

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

The full name in other replies in all topics that you created is removed. Can you please recheck this? A private reply will be available when a supporter enables it or you can request your next reply as private, I will enable it for you.

Look forward to your reply.
Thanks

September 4, 2023 at 7:45 pm #14339141

antoniusP-2

Dear Mr Long Nguyen,

I appreciate that; I just checked Google on two keywords:

[removed]

At this moment, I still see results and one phone number. It could: you will indeed have the same effects [used Google and Bing].

I think two are still overlooked, which also could be the case; I can not see that from here [that it takes time, and the ones [I mentioned for the two keywords] in Google will disappear over time

Regards and sincerely,

example screenshot name.png
September 5, 2023 at 1:43 am #14339561

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

It could be a caching result. I've removed the full name as mentioned above. Let me know if you have any questions.

Regards.