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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 0 voices.

Last updated by Prosenjit Barman 3 weeks, 6 days ago.

Assisted by: Prosenjit Barman.

Author Posts
December 2, 2024 at 3:10 am #16464097

drS

can you also guide me how to translate contact forms? we have premium account and otgs is there but it can not be activated i tried 100 times but even hosting suport WPE which is well know tried to activate otgs but they can not so how to translate contact forms

December 2, 2024 at 3:27 am #16464104

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There!
I hope you're doing well.

I understand that you're having some difficulties activating the OTGS installer plugin. Sometimes, due to caching or plugin conflict, you may encounter issues activating the plugin. Please delete the "OTGS Installer" plugin from your plugin list first. After that, download it again from your WPML account and install it on your site. Then try to activate the plugin.

If the issue persists, I kindly request you to enable WordPress debugging by following this guide and check if any errors are logged in the debug log file while trying to activate the Installer. If you notice any errors, please copy them and share them in your next response. I will check and advise you on the next steps.

In the meantime, you can download the WPML plugin from your WPML.org account and manually install it on your site to continue working. From the debug information, I can see that the WPML addon for Contact Form 7 (Contact Form 7 Multilingual) is already active on your site. You can now follow this guide to start translating your forms.

Let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards
Prosenjit

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