Site Moved or Copied - Action Required

This thread is resolved. Here is a description of the problem and solution.

Problem: Got an alert that the site moved or Copied - Action required.
I used duplicator site to copy this site to another test/staging site. Why does it show on my production site this message and not on staging site?

Solution: Moving or copying your site has implications for the Advanced Translation Editor. You need to tell WPML if your site has moved or is a copy so it knows how to treat your translations and translation memory.

Relevant Documentation: Using Advanced Translation Editor when you move or use a copy of your site

33% of people find this useful.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 6 replies, has 3 voices.

Last updated by vedranP-4 4 years, 7 months ago.

Assisted by: Bobby.

Author	Posts
September 23, 2020 at 7:51 pm #7083691
vedranP-4	Tell us what you are trying to do? Got a alert that the site moved or Copied - Action required. I used duplicator site to copy this tise to another test/staging site. Why does it show on my production site this message and not on staging site? Is there any documentation that you are following? No Is there a similar example that we can see? NO What is the link to your site? hidden link
September 24, 2020 at 11:25 am #7090015
Laura WPML Supporter since 05/2018 Languages: English (English ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Hi, thanks for contacting us. Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process. Please check this erratum and see if it helps https://wpml.org/errata/wpml-plugin-cannot-connect-to-wpml-org-warning-with-wpml-4-4-x/
September 24, 2020 at 11:39 am #7090355
vedranP-4	Hi, Tried it, the banner is still there.
September 24, 2020 at 9:40 pm #7094587
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hello, If this is a staging site, simply select Copied and the banner will be removed. You are getting this message because of the ATE subscription linked to your site.
September 25, 2020 at 7:10 am #7096955
vedranP-4	This is not a staging site, it is a production site. I used Duplicator to copy production site to a staging site. Since then I get that message on my production site. On my staging site i do not have this message shown. What should I click?
September 25, 2020 at 5:39 pm #7102151
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hello, There are 2 options: 1. Site moved or 2. Copied --- If the site that you are receiving this message on is your Production/Live site that you will be using WPML on and have customers visit,etc then simply select "Moved" --- If the site that you are receiving this message on is your staging site, test site,etc select "copied"