Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 12:00 – 14:00 12:00 – 14:00 12:00 – 14:00 12:00 – 14:00 12:00 – 14:00 -
- 17:00 – 21:00 17:00 – 21:00 17:00 – 21:00 17:00 – 21:00 17:00 – 21:00 -

Supporter timezone: Europe/Vienna (GMT+01:00)

Tagged: 

This topic contains 0 replies, has 0 voices.

Last updated by Bigul 14 hours, 32 minutes ago.

Assisted by: Bigul.

Author Posts
February 26, 2025 at 2:11 pm #16751510

gvidasR

Background of the issue:
I am trying to translate the products on my site. When I translate to another language, it shows the first stage of my template instead of my logo and my info. This issue can be seen on the page: hidden link. I expected to see my edited template with my logos: hidden link.

Symptoms:
The translated page shows the demo template's logos and info instead of my own.

Questions:
Why does the translated page show the demo template's logos and info instead of mine?
How can I fix the template issue when translating products?

February 27, 2025 at 9:47 am #16754906

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Please check the attached images. You are using Patterns for Header & Footer. When we translate it from WPML>>Translation Management, we get the expected results for the Header. Refer to the attached images and the following product translation for more details.

hidden link

So please translate the footer from the WPML>>Translation Management (it is listed under the *Template Parts* post type) and make sure it is showing the expected results or not.

Please check this documentation for more details - https://wpml.org/documentation/translating-your-contents/#choose-what-to-translate

--
Thanks!

Bigul

2025-02-27_15h11_44.png
2025-02-27_14h59_09.png
2025-02-27_14h58_25.png
February 27, 2025 at 11:24 am #16755586

gvidasR

Hello!
I dont get it. How do i edit footer and the middle of the site? Because it looks like it doesnt take all the product page things with the translation. No slide for products or anything like that. And the price is all wrong. Från didnt translate properly and was put behind the price.

I think i need to translate footer and the other pages first before products because this doesnt look all right. Ive tried other companies before and they worked flawlessly but they were a bit too pricy. I want to stay with you but i need the site to work properly.
This doesnt meet my expectations at all everything looks wrong.
Can you help me translate the footer and the product page or give me a tutorial?
Thanks,
Gvidas

February 27, 2025 at 2:16 pm #16756588

gvidasR

why does it get stuck on the links? it doesnt translate the links to the page. look under opening hours and about us

Skärmbild 2025-02-27 151600.png
February 27, 2025 at 2:21 pm #16756609

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. As of now most of your pages are not translated to secondary language. So please translate it from WPML>>Translation Management by selecting pages. Refer to this image for more details - hidden link

Then translate the footer and make sure you are getting the expected results or not.

After that you can translate Products, and also sync the menu to secondary languages from WPML>>Menu Sync - https://wpml.org/documentation/getting-started-guide/translating-menus/

Please try it after a full site backup and let us know your feedback.

--
Thanks!

Bigul

February 27, 2025 at 3:02 pm #16756815
gvidasR

i fixed the footer. but home page isnt translating Home V1 is stuck on the old theme i cant fix it.

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/home-page-isnt-translating/

February 27, 2025 at 6:38 pm #16757734

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. Please note that I have opened a new ticket for the *Homepage Translation* issue. As per our support policies, we can address only one problem per ticket. This approach allows us to assist you more efficiently and keeps discussions focused. I will respond to the new ticket shortly. I appreciate your understanding.

--
Thanks!

Bigul