I have posted a video for you to watch capturing the process I describe below: hidden link
---I think the issue has to do with Step 11 below but need help figuring-out how to fix it---
1. I have a page in English that I want to translate to French
2. I goto Admin > WPML > Translation Management
3. I check the checkbox for the page I want to translate to French
4. I scroll down to "Select translation options" and only choose "Translate" for the French row
5. In "How do you want to translate?" I choose "Translate automatically" and click the "Start translating" button.
6. I goto Admin > WPML > Translations
7. I find my page in the list and click the "Review" button for it on the right
8. I choose the option to publish the page and when the page refreshes it's completely broken (see "8-broken-upon-publish.jpg") -- This is "Tab 1" which I leave open
9. In a new tab, I go back to Admin > Pages
10. I click the "French" link at the top to show the French pages
11. I click to edit this page
NOTE: Upon loading the top of the page has a note "You need to translate this post manually because the field groups attached to it use different translation options." with a link to https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ (see "11-edit-message.jpg")
12. Without doing anything on the page, I just click the "Update" button
13. I choose to view the page now, everything is fine. (see "13-reload.jpg")
This workflow is obviously not ideal in that we'd have to have our translator approve/publish the page, and then go in and "Update" the page before it appeared correctly.
==Step 11 Issue==
Above in Step 11, I note at the top of the edit page, there's a message "You need to translate this post manually because the field groups attached to it use different translation options." I created a screenshot of the field groups associated with this page template along with the translation options (see "11-field-group-details.jpg"). There is one that is using "Expert" instead of "Same Fields Across All Languages" because there is a Link field I set to "Copy Once".
NOTE: The fields that could be causing an issue are conditional fields that aren't even in question in my example because the parent field is set to No.
Thank you for contacting WPML support, I’m happy to help you with this issue.
According to your screenshot, I see the page works after you update the page manually. I think it could be a temporary issue when reviewing and updating it with parameters in the URL.
You can try again with a new page and go to admin area > Switch to French > View the page without updating and see how it goes.
Regarding the link field that is set to "Copy Once", as far as I know, it isn't related to this issue. Copy Once means the value is copied at once. If you change the field value and re-translate the page, it won't be copied again. You need to use the WordPress editor to update the field on the translation page manually.
Refer documentation https://wpml.org/documentation/getting-started-guide/translating-custom-fields/
I'm still seeing the same issue when I choose to view the French version from the Pages listing, directly upon publishing. A quick edit doesn't do anything, but again updating the page does.
Please try to enable a minimal environment as below and see if it helps:
- Deactivate all plugins except WPML plugins and ACF.
- Switch to a standard theme of WordPress.
If not, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.
❌ IMPORTANT: Please backup your database and website before proceeding ❌
You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/
✙ I would need your permission to de-activate and re-activate Plugins and the Theme to change configurations on the site if needed. This is also a reason the backup is critical.
Looking forward to your reply.
Thanks
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