Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
It's not possible to show a language switcher for non-translatable content.
You may need to use custom code, but we cannot support it. You could consider asking one of our contractors https://wpml.org/contractors/
That option won't work with non-translatable post type I believe.
I'd like to do something like this to output language switcher conditionally when the page is not translatable.
(I use custom php template to output different content from single post data.)
if(ls_is_shown()){
/* output my language switcher */
}
or
if(LS_IS_SHOWN==true){
/* output my language switcher */
}
