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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 8 replies, has 2 voices.

Last updated by Osama Mersal 3 months, 2 weeks ago.

Assisted by: Osama Mersal.

Author Posts
January 8, 2024 at 10:32 am #15159615

vascoC

Hi,

We changed the site to a new location. The dns not resolve directly to this location.

I have this line in my windows hosts file to access
45.156.204.210 hidden link

When i trying to edit a translation, after saving, return to original language.

For example this page: hidden link

Please hide url on this post.

Can you help me?

Regards

January 8, 2024 at 1:01 pm #15160522

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please let me know if you duplicated these pages before translating them. If yes, please edit the translated page using WordPress editor and click "Translated Independantly".

Kindly check this guide. (https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/)

Best regards,
Osama

January 8, 2024 at 6:46 pm #15162389

vascoC

Hi Osama,

I create new page in PT language duplicated from another PT page, then publish with new name. In the new page i click with "+" signal for translate for another languages.

I make this for whole site and working well. When i move the site, this problem starts.

Regards,

January 9, 2024 at 9:33 am #15163633

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for your update. Please check the following steps:

1- Go to WPML-> Support-> Troubleshooting
2- Run the functions one by one (Kindly check this hidden link)
3- Edit the translated page using WordPress editor and update it
4- Update the page in the default language
5- Check if the translated page works correctly.

❌ Please backup your database before performing the above steps ❌

Best regards,
Osama

January 9, 2024 at 4:40 pm #15165905

vascoC

Hi,

I run the functions step by step but the problem persists.

Can i give you admin credentials? Can you put this post private?

Regards,

January 9, 2024 at 4:47 pm #15165928

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please backup your database and website ❌

✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama

January 10, 2024 at 11:40 am #15168488

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

I added the IP to my hosts file but can't access the login page. (Kindly check the attached screenshot)

Best regards,
Osama

2024-01-10_13-38-19.jpg
January 10, 2024 at 3:59 pm #15169995

vascoC

Hello,

This is the temporary Link, will show the site with broken links as you can see in the image
Temporary Webpage URL: hidden link

My hosts file line look like this, uploaded a image so you can check it.
45.156.204.210 hidden link

With this the site shows like in image 2
Hope this helps

I am typing in Caps, maybe some letter not showing well to you.
Site name is ATLASRLEYE

Best Regards
Vasco Cocharro

Host File.png
RLEYE_site2.png
RLEYE_site.png
January 11, 2024 at 8:22 am #15172612

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi Vasco Cocharro,

Thanks for the screenshots. I was able to login and check your site. I checked the following page. (hidden link)

When translating it without changes, the translation didn't work correctly, but when doing the following steps, the translation worked as expected.

1- Edit the page in the default language
2- Add "V2" to the page's title and update it
3- Delete the "V2" and update the page
4- Click the "+" icon to translate the page
5- Save the translation

Kindly check this video to see the steps. (hidden link)

Please check the page and let me know if it works correctly.

Best regards.
Osama

The topic ‘[Closed] Translation returns to original language after edit’ is closed to new replies.